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Customer Service Representative

2 months ago

Abingdon, Maryland, United States The Sherwin-Williams Company Full time
{"Job Title": "Customer Service Specialist", "Job Summary": "We are seeking a highly skilled Customer Service Specialist to join our team at The Sherwin-Williams Company. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and recommending the right solutions. You will also be expected to promptly resolve any customer concerns and ensure maximum client satisfaction.

Key Responsibilities:

* Provide excellent customer service to wholesale and retail customers
* Answer customer questions about our products and recommend solutions
* Resolve customer concerns and ensure maximum client satisfaction
* Maintain a high level of product knowledge and stay up-to-date with product features
* Meet sales goals and consistently deliver excellent customer service

Requirements:

* Must be at least 18 years old
* Must be able to read, write, comprehend, and communicate in English and Spanish
* Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally
* Must be willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications:

* Valid driver's license
* High school diploma or equivalent
* Previous experience working in a delivery, retail, or customer service position
* Previous experience selling paint and paint-related products
* Previous experience operating tinting and mixing equipment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

At The Sherwin-Williams Company, we are committed to providing our customers with the best possible experience. We are looking for a talented Customer Service Specialist to join our team and help us achieve this goal.

If you are interested in this opportunity, please submit your application.

We look forward to hearing from you

Best regards,
[Your Name]"}