Office Administrative Specialist

4 days ago


Chicago, Illinois, United States IRS Full time
Job Summary

The IRS is seeking an experienced Office Administrative Specialist to support our team in various administrative tasks. As an Office Administrative Specialist, you will be responsible for providing clerical and administrative support to managers and staff, operating a variety of software systems to prepare documents, input data, compile and generate reports, and monitoring administrative controls. You will also respond to and refer taxpayer/customer complaints and inquiries, and use internal regulations, manuals, and directives to perform administrative and case processing support functions.

Key Responsibilities

- Provide clerical and administrative support to multiple managers and groups
- Operate a variety of software systems to prepare documents, input data, compile and generate reports, and monitor administrative controls
- Respond to and refer taxpayer/customer complaints and inquiries
- Use internal regulations, manuals, and directives to perform administrative and case processing support functions

Requirements

- 1 year of experience providing clerical and administrative support to managers and staff
- Experience operating a variety of software systems to prepare documents, input data, compile and generate reports, and monitor administrative controls
- Experience responding to and referring taxpayer/customer complaints and inquiries
- Experience using internal regulations, manuals, and directives to perform administrative and case processing support functions

Education

- Bachelor's degree or 4 years of education above high school in any field of study from an accredited college or university

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