Receptionist
5 days ago
We are a leading provider of senior living communities, dedicated to creating a supportive and engaging environment for our residents and employees alike.
Job SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at Atria Senior Living. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and visitors.
Key Responsibilities- Answering Calls and Messages: Respond to incoming calls in a friendly and professional manner, determining the purpose of the call and forwarding it to the appropriate personnel or department.
- Message Retrieval and Delivery: Retrieve messages from the voice mail system and forward them to the relevant staff members.
- Welcoming Visitors: Greet on-site visitors, determine the nature of their business, and announce them to the appropriate personnel.
- Guestroom Reservations: Coordinate guestroom reservations and maintain accurate records.
- Mail and Package Management: Receive, sort, and route mail and packages, and distribute written communication to the relevant staff members.
- Office Administration: Maintain the office supplies, assist with photocopying, and perform other clerical duties as needed.
- Financial Transactions: Collect rent checks from residents and family members, and provide necessary information to the bookkeeping department for billing.
- Customer Service: Provide exceptional customer service to our residents, families, and visitors, responding to their inquiries and concerns in a timely and professional manner.
- High School Diploma or Equivalent: A high school diploma or equivalent is required, along with one to three years of related experience and/or training.
- Basic First Aid and CPR Certification: Basic First Aid and CPR certification is required, where applicable.
- Excellent Communication Skills: Excellent communication and interpersonal skills are essential for this role, as you will be interacting with residents, families, and staff members on a daily basis.
- Organizational and Time Management Skills: Strong organizational and time management skills are required to manage multiple tasks and responsibilities in a fast-paced environment.
We offer a competitive hourly rate of $14.00, as well as a range of benefits, including paid holidays and PTO, community recognition programs, and opportunities for professional growth and development.
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