Patient Advocate Manager
7 days ago
We are seeking a skilled Healthcare Specialist to join our team at Vynca in Santa Jose, CA.
This is a hybrid position that requires traveling throughout the Santa Clara County area.
The successful candidate will serve as the client's primary point of contact and work with all their providers to ensure everyone is in agreement about the client's needs and care.
Key responsibilities include managing client cases, coordinating healthcare benefits, providing education, and facilitating member access to care in a timely and cost-effective manner.
The ideal candidate will have excellent oral and written communication skills, as well as general computer skills and knowledge of Google Workspace, MS Office, and the internet.
Job Responsibilities- Assess member needs in areas such as physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
- Develop and implement client care plans and goal settings
- Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
- Connect clients to resources, including social services and supports
- 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
- Working knowledge of government and community resources related to social determinants of health
- Clean driving record and valid driver's license
- Excellent communication skills
- $26-$30 per hour
- Mileage reimbursement per IRS guidelines
- A comprehensive benefits package, including medical, dental, and vision insurance, income protection benefits, PTO, company holidays, a 401k, and access to other wellness benefits
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