Patient Financial Services Manager

3 weeks ago


San Antonio, Texas, United States Christus Health Full time
Job Summary

The Patient Financial Specialist Lead is a key member of the CHRISTUS Health Revenue Cycle team, responsible for ensuring the efficient and effective management of patient financial services. This role requires a strong understanding of financial operations, revenue cycle management, and patient accounting systems.

Key Responsibilities
  • Lead and manage a team of Patient Financial Specialists to ensure timely and accurate resolution of patient accounts.
  • Develop and implement process improvements to enhance revenue cycle efficiency and patient satisfaction.
  • Collaborate with the Revenue Cycle leadership team to develop and implement strategic plans to improve financial performance.
  • Provide subject matter expertise to support the development of policies and procedures related to patient financial services.
  • Ensure compliance with regulatory requirements and CHRISTUS Health policies and procedures.
  • Develop and maintain relationships with internal and external stakeholders to ensure effective communication and collaboration.
  • Monitor and analyze financial data to identify trends and areas for improvement.
  • Develop and implement plans to address financial variances and improve revenue cycle performance.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • 5-7 years of experience in patient financial services or a related field.
  • Proven leadership and management skills, with experience leading a team of Patient Financial Specialists.
  • Strong understanding of financial operations, revenue cycle management, and patient accounting systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
  • Ability to analyze financial data and develop plans to improve revenue cycle performance.
Work Schedule

Monday-Friday, 8am-5pm

Work Type

Full-time



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