Patient Financial Services Lead

2 days ago


San Antonio, Texas, United States CHRISTUS Health Full time
Job Summary

The Patient Financial Specialist Lead is a key member of the Revenue Cycle division at CHRISTUS Health, responsible for ensuring timely and efficient account resolution and reconciliation of outstanding balances. This role requires a high degree of proficiency in Patient Financial Services and the ability to work effectively in a team environment.

Key Responsibilities
  • Provide subject matter expertise to support other PFS team members and departments within the CHRISTUS Health network.
  • Develop and implement process improvements to enhance productivity and reimbursement.
  • Ensure compliance with payer and government regulations, maintaining account integrity and accuracy.
  • Collaborate with the PFS Leadership Team to identify and address errors, issues, and trends affecting productivity and reimbursement.
  • Develop and maintain strong relationships with internal and external customers, providing exceptional written and verbal communication.
Requirements
  • High School Diploma or equivalent required; post-secondary education preferred.
  • 5-7 years of experience in Patient Financial Services or a related field.
  • Demonstrated success working in a team environment focused on meeting organization goals and objectives.
  • Strong understanding of alternative Business Office financial resources and ability to provide recommendations.
Work Schedule and Type

Full-time position, Monday-Friday, 8AM-5PM.



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