Part-time Universal Banker I

2 weeks ago

Merrillville, Indiana, United States Peoples Bank Full time
Job Summary

This is a great opportunity for a Part-time Universal Banker I to provide prompt, efficient, and friendly service to ensure an Excellent Customer Experience for all customers and employees.

Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures.

This role requires individuals who are outgoing, service-oriented, flexible, adaptable, and love helping people. They must demonstrate the ability to work independently and with a team, make sound decisions, and use critical thinking skills.

Duties and Responsibilities
  • Processes all customer transactions at a proficient level - including providing overrides and approvals.
  • Owns and works towards resolution of customer issues in a timely, efficient manner.
  • Regularly engages customers to understand needs and make appropriate product and service recommendations.
  • Easily assists customers with routine questions and account maintenance requests.
  • Opens and closes banking center (including all end of day processing).
  • Assists in daily operational activities of the banking center including, but not limited to vault transactions, vault balancing, and end of day banking center balancing.
  • Complies with and completes training for all required Regulations.
  • Completes required reports accurately and timely.
  • Begins to learn new account basics and more complex customer inquiries and transactions.
  • Maintains knowledge of all products and services offered, taking responsibility to remain updated.
  • Takes ownership of own development, requesting assistance when necessary.
  • Represents Peoples Bank professionally at all times.
Qualifications

To perform this job successfully, an individual must be able to perform each duty and responsibility at a satisfactory level or above as well as exercise accuracy, alertness, good judgment, courtesy, tact, and patience.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties and responsibilities.

About Us

For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members.

Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.

Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services.

With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.

At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities.

Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success.

Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.

Peoples is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Equal Housing Lender/ Member FDIC

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