Part-time Banking Associate

5 days ago


Merrillville, Indiana, United States Peoples Bank Full time
Job Summary

This is an exciting opportunity to join Peoples Bank as a Part-time Universal Banker I. As a key member of our banking center team, you will provide exceptional customer service, process transactions efficiently, and work towards resolving customer issues in a timely manner.

Key Responsibilities
  • Process customer transactions accurately and efficiently, including providing overrides and approvals.
  • Own and work towards resolution of customer issues in a timely and efficient manner.
  • Regularly engage customers to understand their needs and make appropriate product and service recommendations.
  • Easily assist customers with routine questions and account maintenance requests.
  • Open and close the banking center, including all end-of-day processing.
  • Assist in daily operational activities of the banking center, including vault transactions, vault balancing, and end-of-day banking center balancing.
  • Comply with and complete training for all required regulations.
  • Complete required reports accurately and timely.
  • Begin to learn new account basics and more complex customer inquiries and transactions.
  • Maintain knowledge of all products and services offered, taking responsibility to remain updated.
  • Take ownership of your development, requesting assistance when necessary.
  • Represent Peoples Bank professionally at all times.
Requirements

To perform this job successfully, you must be able to perform each duty and responsibility at a satisfactory level or above, exercising accuracy, alertness, good judgment, courtesy, tact, and patience. A high school diploma or equivalent is required, and 1 year of customer service and/or sales experience is preferred.

About Us

For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. We are driven by a passion for fostering success within our customer base and communities, anchored in our core values of Stability, Integrity, Community, and Excellence.

We are an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities. We are a proud member of the Finward Company and a leader in consumer, business, and wealth management solutions, alongside cutting-edge digital banking services.



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