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Clinical Quality Improvement Manager

2 months ago

Merrillville, Indiana, United States Pinnacle Treatment Centers IN - I LLC Full time
Job Overview

Position Title: Clinical Performance Manager

Work Arrangement: Hybrid Schedule

Pinnacle Treatment Centers is a leading organization in the field of addiction treatment services, dedicated to providing exceptional care to over 35,000 patients daily across the nation. Our mission is to eliminate barriers to recovery and transform lives, families, and communities through effective treatment.

As the Clinical Performance Manager, you will play a pivotal role in spearheading clinical performance initiatives throughout the organization. Your primary focus will be on enhancing the quality of patient care, ensuring adherence to clinical standards, streamlining clinical workflows, and leading performance enhancement projects. You will collaborate closely with clinical teams, healthcare professionals, and senior management to guarantee that clinical services are delivered efficiently and effectively, aligning with the strategic objectives of the organization.

Benefits Offered:

  • 18 days of Paid Time Off (PTO)
  • 401k plan with company matching
  • Ongoing training and certification opportunities sponsored by the company
  • Comprehensive benefits package including medical, dental, vision, short-term and long-term disability, and accident insurance
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Discounted tuition and scholarships available through Capella University

Qualifications:

  • Valid driver's license in good standing in the state of employment, with insurability by the designated carrier, as this role requires driving for company purposes. Expect a minimum of 20% travel for site visits, meetings, and conferences.
  • Master's degree in Social Work, Psychology, Addiction Counseling, or a related field
  • Clinical License relevant to the Master's degree

Preferred Qualifications:

  • Experience in treating individuals with substance use disorders is preferred
  • Strongly preferred experience in counseling and documenting treatment in accordance with payer guidelines
  • Experience in clinical chart audits is highly preferred
  • Experience in developing and facilitating staff training is strongly preferred

Key Responsibilities:

  • Ensure compliance with clinical program requirements in accordance with state and federal laws and payer standards.
  • Monitor clinical records to maintain quality, timeliness, accuracy of documentation, and confidentiality.
  • Participate in clinical team meetings and other assigned gatherings.
  • Complete all required training courses in a timely manner.
  • Provide education and training to promote clinical excellence.
  • Ensure that forms in the Electronic Health Record (EHR) comply with applicable standards and collaborate with IT on EHR form development.
  • Support the accreditation process, including scheduling and corrective actions as necessary.
  • Oversee the outcomes process and ensure the integrity of data collection across all levels of care.
  • Develop training materials and schedules to support ongoing clinical excellence, ensuring relevance to performance outcomes derived from data.
  • Establish, implement, and maintain quality improvement standards, systems, policies, and procedures as applicable.
  • Act as a resource for providers to address issues related to service quality.
  • Assist the corporate Chief Clinical Officer with special projects as assigned.
  • Perform other duties as assigned.

Become a part of our mission to create a better world through comprehensive treatment.