Front Desk Representative

3 weeks ago


Colorado Springs, Colorado, United States HYATT Hotels Full time
Front Office Agent Job Description

Cheyenne Mountain Resort, a premier destination in Southern Colorado Springs, is seeking a skilled Front Office Agent to join our team. As a Front Office Agent, you will be the first point of contact for our guests, responsible for ensuring a seamless and memorable experience.

Key Responsibilities:

  • Process guest registrations and communicate hotel services and promotions
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process forms of payment and maintain accurate records

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving and conflict resolution skills

What We Offer:

  • A competitive hourly rate of $15.50
  • A comprehensive benefits package, including medical, dental, vision, and life insurance
  • Travel perks, including discounted employee rooms and comp nights at participating hotels

About Hyatt:

Hyatt is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.



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