Front Desk Representative
3 weeks ago
Cheyenne Mountain Resort, a premier destination in Southern Colorado Springs, is seeking a skilled Front Office Agent to join our team. As a Front Office Agent, you will be the first point of contact for our guests, responsible for ensuring a seamless and memorable experience.
Key Responsibilities:
- Process guest registrations and communicate hotel services and promotions
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Process forms of payment and maintain accurate records
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving and conflict resolution skills
What We Offer:
- A competitive hourly rate of $15.50
- A comprehensive benefits package, including medical, dental, vision, and life insurance
- Travel perks, including discounted employee rooms and comp nights at participating hotels
About Hyatt:
Hyatt is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.
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