Current jobs related to Guest Services Supervisor - Dallas, Texas - HEI Hospitality LLC

  • Guest Services Supervisor

    2 months ago

    Dallas, Texas, United States The Element Hotel Gaston Full time

    The Element Hotel Gaston - Elevate Your CareerPosition Overview: As the Front Office Lead, you will be instrumental in guiding and mentoring the front desk team in their daily operations and responsibilities. Benefits We Offer: At The Element Hotel Gaston, we provide a robust benefits package that includes comprehensive Medical, Dental, and Vision coverage,...

  • Guest Services Representative

    2 months ago

    Dallas, Texas, United States Crescent Services Full time

    Become a vital member of our outstanding Front Office team at Crescent Services. We pride ourselves on delivering exceptional guest experiences while ensuring financial success. As a Guest Services Representative, your primary responsibilities will include welcoming and registering guests, processing check-outs, managing payments, and addressing guest...

  • Parking and Guest Services Supervisor

    2 months ago

    Dallas, Texas, United States ABM Industries Full time

    About the RoleWe are seeking a skilled and experienced Valet Operations Lead to join our team at ABM Industries. As a Valet Operations Lead, you will be responsible for providing exceptional guest services, ensuring the smooth operation of our parking facilities, and leading a team of valet attendants.Key ResponsibilitiesGuest Services: Provide professional,...

  • Valet Supervisor

    1 week ago

    Dallas, Texas, United States Omni Hotels & Resorts Full time

    Job SummaryWe are seeking a skilled Valet Supervisor to join our team at the Omni Dallas Hotel. As a Valet Supervisor, you will be responsible for providing exceptional guest service and ensuring a smooth arrival and departure experience for our guests.Key ResponsibilitiesProvide superior guest service by engaging with guests and ensuring their needs are...

  • Valet Guest Service Manager

    1 month ago

    Dallas, Texas, United States Parking Management Services Full time

    About the RoleWe are seeking a highly skilled and experienced Valet Guest Service Manager to join our team at Parking Management Company. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our valet service, ensuring seamless and exceptional guest experiences.Key ResponsibilitiesLead and motivate a...

  • Guest Services Manager

    2 months ago

    Dallas, Texas, United States The Element Hotel Gaston Full time

    The Element Hotel Gaston - Elevate Your Career PathPosition Overview: As the Front Desk Supervisor, you will be instrumental in leading and supporting the front office team in their daily responsibilities and commitments. Benefits We Offer: At The Element Hotel Gaston, we provide a robust benefits package that includes Medical, Dental, and Vision coverage, a...

  • Valet Parking Supervisor

    4 weeks ago

    Dallas, Texas, United States Parking Management Services Full time

    Parking Management Services Job DescriptionJob Title: Valet Parking SupervisorJob Summary:We are seeking a highly motivated and experienced Valet Parking Supervisor to join our team at Parking Management Services. As a Valet Parking Supervisor, you will be responsible for managing and motivating a team of Valet Attendants to provide exceptional guest...

  • Airport Guest Service Representative

    2 weeks ago

    Dallas, Texas, United States PriceSenz Full time

    Job Title: Airport Guest Experience AssociateLocation: Dallas, TX (Onsite)Pay rate: $15/Hr/W2Job Summary:We are seeking a friendly and energetic Guest Experience Associate to provide top-tier customer service and assistance to airport guests. This role involves greeting and directing passengers, monitoring ground transportation operations, and ensuring...

  • Restaurant Supervisor

    4 weeks ago

    Dallas, Texas, United States Crescent Services Full time

    About the RoleWe are seeking a highly skilled and motivated Restaurant Supervisor to join our Food and Beverage team at Crescent Hotels and Resorts. As a key member of our team, you will be responsible for ensuring exceptional service standards and maintaining a clean and safe environment for our guests.Key ResponsibilitiesAssist the Restaurant Manager in...

  • Valet Parking Supervisor

    4 weeks ago

    Dallas, Texas, United States Parking Management Services Full time

    Parking Management Company Job DescriptionWe are seeking a highly motivated and customer-focused Valet Parking Supervisor to join our team at Parking Management Company. As a Valet Parking Supervisor, you will be responsible for leading a team of valet attendants to provide exceptional guest experiences at our 5-star hotels, resorts, hospitals, restaurants,...

  • Guest Services Representative

    2 months ago

    Dallas, Texas, United States Omni Hotels Full time

    Front Desk Agent at Omni HotelsAs a Front Desk Agent, you will serve as the initial point of interaction for guests, ensuring they receive a premium experience from the moment they arrive. Your role is pivotal in delivering outstanding service and addressing guest needs throughout their visit.Key Responsibilities:Facilitate guest check-in and check-out...

  • Guest Service Ambassador

    3 weeks ago

    Dallas, Texas, United States Schulte Full time

    Job Title: Guest Service RepresentativeGraduate Hotels is seeking a skilled Guest Service Representative to join our team at Graduate Dallas / The Lumen. As a Guest Service Representative, you will be the local insider shaping guest experiences and delivering exceptional service to our guests.Key Responsibilities:Greet guests warmly and personally, focusing...

  • Guest Services Representative

    2 months ago

    Dallas, Texas, United States Omni Hotels Full time

    Front Desk Agent at Omni HotelsAs a Front Desk Agent, you will serve as the initial point of interaction for guests, ensuring a warm welcome and a memorable experience. Your role is crucial in delivering outstanding service and support throughout their visit. If you possess a friendly demeanor and a strong commitment to customer satisfaction, this position...

  • Director of Guest Services

    4 weeks ago

    Dallas, Texas, United States Island Hospitality Full time

    Job Title: Director of Guest ServicesIsland Hospitality is seeking a highly motivated and experienced Director of Guest Services to join our team. As a key member of our front desk team, you will be responsible for ensuring exceptional guest satisfaction and product quality standards are met or exceeded.Key Responsibilities:Lead the front desk team to...

  • Guest Services Representative

    2 months ago

    Dallas, Texas, United States Omni Hotels Full time

    Front Desk Agent at Omni HotelsAs a Front Desk Agent, you will play a crucial role in delivering outstanding hospitality experiences. Your primary responsibility will be to warmly welcome guests and ensure their stay is enjoyable and comfortable. This position requires a friendly demeanor and a strong commitment to customer satisfaction.Key...

  • Guest Services Associate

    3 weeks ago

    Dallas, Texas, United States Perot Museum of Nature and Science Full time

    Job Title: Guest Services AssociateJoin the Perot Museum of Nature and Science team as a Guest Services Associate, providing exceptional customer service and ensuring a seamless experience for our visitors.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Guest Services team. As a Guest Services Associate, you will be...

  • Guest Services Director

    2 weeks ago

    Dallas, Texas, United States Perot Museum of Nature and Science Full time

    Job Title: Guest Services ManagerJoin the Perot Museum of Nature and Science team as a Guest Services Manager, responsible for delivering exceptional guest experiences and leading a team of Guest Services Associates.Job Summary:The Guest Services Manager is a key member of our team, responsible for creating and implementing engaging experiences for our...

  • Guest Service Ambassador

    2 weeks ago

    Dallas, Texas, United States Smashburger Full time

    Be a Part of the Smashburger TeamWe are seeking a Guest Service Expert to join our team at Smashburger McKinney Ave. As a key member of our crew, you will be responsible for delivering exceptional customer service and ensuring a positive experience for every guest.Key Responsibilities:Provide Gold Standard service to every guestBe knowledgeable about our...

  • Guest Services Manager

    2 days ago

    Dallas, Texas, United States Perot Museum of Nature and Science Full time

    Job SummaryThe Perot Museum of Nature and Science is seeking a highly motivated and experienced Guest Services Manager to join our team. As a key member of our Guest Services team, you will be responsible for developing and implementing an exciting and inspiring experience for our diverse audiences.You will use your exceptional customer service skills to...

  • Guest Services Manager

    6 days ago

    Dallas, Texas, United States Perot Museum of Nature and Science Full time

    Job Title: Guest Services ManagerJoin the Perot Museum of Nature and Science team as a Guest Services Manager, responsible for creating an exceptional experience for our diverse audiences. As a leader in our Guest Services team, you will develop and implement innovative strategies to enhance the overall museum experience.Key Responsibilities:Proactively...

Guest Services Supervisor

2 months ago

Dallas, Texas, United States HEI Hospitality LLC Full time

About Us
At HEI Hospitality LLC, we pride ourselves on creating unforgettable experiences for our guests. Our commitment to excellence ensures that every interaction is marked by exceptional service and sophistication.

Overview
The Guest Services Supervisor is responsible for maintaining the highest standards of guest service during arrivals, departures, and all guest interactions. This role involves effective training, staffing, and supervision to ensure optimal guest experiences.

Key Responsibilities
1. Oversee efficient guest registration, checkout, and telephone service while adhering to brand standards.
2. Implement company programs and prepare forecasts and reports to assist in budget development.
3. Monitor front office systems and equipment for optimal performance.
4. Track guest satisfaction and utilize feedback to enhance service quality.
5. Develop expense management controls and utilize labor management tools for scheduling.
6. Conduct interviews, hire, train, and evaluate staff performance while maintaining open communication.
7. Ensure compliance with front office and guest service policies, fostering communication with other hotel departments.

Qualifications
- Minimum of 2 years of experience in a front desk or supervisory role.
- High School Diploma required; Bachelor's degree preferred.
- Proficient in PMS systems and knowledgeable about brand reward programs.
- Strong financial management skills and computer literacy.
- Ability to handle customer interactions with patience and diplomacy.

Benefits
HEI Hospitality LLC offers a comprehensive benefits package that supports your physical, mental, and financial well-being. Our offerings include:
- Competitive Medical, Dental, and Vision insurance.
- Vacation, Sick, and Holiday programs for rejuvenation.
- 401(k) Savings Plan with matching funds.
- Access to DailyPay for flexible earnings.

HEI Hospitality LLC is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.