Head of Digital Experience Management
1 week ago
We're seeking a talented Global Program Manager to lead our digital customer success initiatives. As a key member of our team, you'll be responsible for developing and implementing high-value assets to improve customer retention through digital events, newsletters, and email campaigns.
Key Responsibilities:
- Lead a global strategy for digital events, including webinars, roundtables, and discussion groups
- Partner with cross-functional teams to deliver engaging content that accelerates adoption, retention, and expansion of customers
- Analyze event and program performance, reporting results to leadership
Requirements:
- Bachelor's degree
- Customer success or digital event coordination experience a plus
- Basic proficiency with ZoomEvents or other event management software
What We Offer:
- Competitive salary and performance bonuses
- Quarterly reimbursement for wellness activities
- Amazing QGroup Communities and a hybrid work model
Qualtrics is an equal opportunity employer committed to inclusion and diversity.
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