Head of Digital Experience Management

1 week ago


Provo, Utah, United States Qualtrics Full time
Drive Customer Success at Qualtrics

We're seeking a talented Global Program Manager to lead our digital customer success initiatives. As a key member of our team, you'll be responsible for developing and implementing high-value assets to improve customer retention through digital events, newsletters, and email campaigns.

Key Responsibilities:

  • Lead a global strategy for digital events, including webinars, roundtables, and discussion groups
  • Partner with cross-functional teams to deliver engaging content that accelerates adoption, retention, and expansion of customers
  • Analyze event and program performance, reporting results to leadership

Requirements:

  • Bachelor's degree
  • Customer success or digital event coordination experience a plus
  • Basic proficiency with ZoomEvents or other event management software

What We Offer:

  • Competitive salary and performance bonuses
  • Quarterly reimbursement for wellness activities
  • Amazing QGroup Communities and a hybrid work model

Qualtrics is an equal opportunity employer committed to inclusion and diversity.



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