Medical Scheduler

3 days ago


SaintBrieuc, Bretagne, United States IR Centers Full time
Job Title: Front Desk Receptionist

IR Centers is a patient-centric outpatient clinic seeking a friendly and organized medical scheduler to join our growing healthcare team. As a Front Desk Receptionist, you will be the first point of contact for patients, providing excellent customer service and ensuring a welcoming environment for our patients from their first phone call to their last appointment.

Key Responsibilities:
  • Greet callers warmly and provide courteous service
  • Manage and schedule incoming referrals, answer phone lines, and perform administrative tasks associated with assisting patients and other visitors
  • Answer questions, schedule appointments, and process paperwork
  • Help keep records and office clean and organized
  • Confirm, cancel, reschedule, and update patient appointments as requested by patients and/or providers
  • Use the EMR system to match physician/clinician availability with patient needs and preferences
  • Maintain and regularly update scheduling systems to ensure patient records are accurate and complete
  • Communicate with physicians/clinicians and other staff about patient concerns/issues related to scheduling
  • Effectively communicate and complete requests from other medical offices
Requirements:
  • High school diploma (required)
  • Two-three years medical office experience
  • Ability to prioritize multiple tasks/projects
  • Ability to handle and keep up with a fast-paced, high patient volume doctor's office
  • Bilingual is a plus
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Work Environment:
  • Monday to Friday
  • Falls Church, VA: Reliably commute or planning to relocate before starting work


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