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Blood Collections Team Lead

2 months ago

Lewis Center, Ohio, United States American Red Cross Full time
About the Role

We are seeking a highly skilled and experienced Blood Collections Team Lead to join our team at the American Red Cross. As a key member of our donor center operations team, you will be responsible for leading a team of phlebotomists and ensuring the smooth operation of our blood collection process.

Key Responsibilities
  • Lead a team of phlebotomists and provide guidance and support to ensure excellent customer service and high-quality blood collection results.
  • Model professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization.
  • Work as a lead/charge at the donor center when instructed and conduct phlebotomy duties as needed.
  • Able to work independently with attention to detail and knowledge of daily operations to ensure the blood collected meets regulatory requirements.
Requirements
  • Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) required.
  • Minimum 1 year leadership experience in environments with public interaction required.
  • Phlebotomy experience is required.
  • Customer service experience, effective verbal communication and public relations skills are required.
  • A current valid driver's license and good driving record may be required.
  • LPN or equivalent experience required. Equivalent experience may encompass needlesticks, phlebotomy, and other relevant medical responsibilities.
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
  • Basic computer skills are required. Must be proficient with Microsoft office applications.
Preferred Qualifications
  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
  • Prior leadership experience in healthcare settings
Benefits

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your career.

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on FLSA status and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition