Billing and Collections Specialist
1 week ago
At AllPhase, we are seeking a highly skilled Billing and Collections Specialist to join our finance and accounting team. The ideal candidate will play a critical role in ensuring accurate billing, timely collections, and maintaining positive client relationships.
Key Responsibilities:
- Prepare and review accurate invoices for restoration and construction projects using the MICA and DASH software.
- Verify the completeness and accuracy of project-related documentation before billing.
- Coordinate with project managers and estimators to ensure billing is aligned with project milestones and Xactimate estimates.
- Address client inquiries related to invoices and billing discrepancies in a professional and timely manner.
- Monitor accounts receivable to ensure timely payment collection from clients.
- Contact clients via phone and email to follow up on overdue invoices and resolve payment issues.
- Collaborate with clients and project managers to establish payment plans or negotiate settlements when necessary.
- Maintain detailed records of all communication and collection efforts.
Requirements:
- Previous experience with MICA and DASH software is required.
- Proficiency in Xactimate is essential.
- 2+ years of billing and collections experience, preferably in the restoration or construction industry.
- Strong attention to detail and accuracy in financial transactions.
- Excellent communication and negotiation skills.
- Proficient in Microsoft Office Suite, particularly Excel.
- Ability to work independently and as part of a team.
- Exceptional organizational and time-management skills.
- Knowledge of accounting principles and practices is a plus.
- High school diploma or equivalent; additional education in accounting or finance is preferred.
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