Billing and Collections Specialist

1 week ago

Lewis Center, Ohio, United States AllPhase Full time
Job Title: Billing and Collections Specialist

At AllPhase, we are seeking a highly skilled Billing and Collections Specialist to join our finance and accounting team. The ideal candidate will play a critical role in ensuring accurate billing, timely collections, and maintaining positive client relationships.

Key Responsibilities:

  • Prepare and review accurate invoices for restoration and construction projects using the MICA and DASH software.
  • Verify the completeness and accuracy of project-related documentation before billing.
  • Coordinate with project managers and estimators to ensure billing is aligned with project milestones and Xactimate estimates.
  • Address client inquiries related to invoices and billing discrepancies in a professional and timely manner.
  • Monitor accounts receivable to ensure timely payment collection from clients.
  • Contact clients via phone and email to follow up on overdue invoices and resolve payment issues.
  • Collaborate with clients and project managers to establish payment plans or negotiate settlements when necessary.
  • Maintain detailed records of all communication and collection efforts.

Requirements:

  • Previous experience with MICA and DASH software is required.
  • Proficiency in Xactimate is essential.
  • 2+ years of billing and collections experience, preferably in the restoration or construction industry.
  • Strong attention to detail and accuracy in financial transactions.
  • Excellent communication and negotiation skills.
  • Proficient in Microsoft Office Suite, particularly Excel.
  • Ability to work independently and as part of a team.
  • Exceptional organizational and time-management skills.
  • Knowledge of accounting principles and practices is a plus.
  • High school diploma or equivalent; additional education in accounting or finance is preferred.

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