Operations Manager Elevator Services
3 days ago
Company Overview:
Collins Elevator Service Inc is a reputable elevator service company serving the Washington, DC metropolitan area. We are seeking a highly skilled and experienced Operations Manager to oversee our Service Department.
Salary: $80,000 - $110,000 per year based on experience.
Job Description:
The successful candidate will be responsible for managing the entire Service Department, including all maintenance and repair services. Key areas of responsibility include:
- Setting clear vision and goals for the Service and Maintenance Department.
- Supervising and managing the Service/Repair and Maintenance department to achieve targeted performance metrics.
- Analyzing job completion to determine shortfalls and developing action plans to improve performance.
- Dispatching schedule maintenance visits and service requests, testing coordination, callback management, and managing maintenance completion.
- Field efficiency - communicating, managing, directing field technicians.
- Seeking bid solicitations.
- Performing site surveys, preparing maintenance agreements, proposals, and bids, pricing, contracts, open order repair.
- Labor and material costs management ordering parts.
- Customer communication and satisfaction.
- Enforcing company guidelines and rules.
Required Skills and Qualifications:
The ideal candidate should have experience leading field technicians and/or supervisors in performing elevator maintenance and repair functions. Strong knowledge of elevators, elevator service contracting, and elevator service estimating is also required. Additionally, the candidate should be comfortable in a technical environment utilizing Microsoft-based computer software and possess excellent communication skills.
Benefits:
We offer a competitive salary, bonus based on performance, 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance.
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