Senior Project Manager

4 days ago


Philadelphia, Pennsylvania, United States IMS Technology Services Full time
Job Title: Senior Project Manager

IMS Technology Services, Inc. is seeking a highly skilled Senior Project Manager to lead our team in delivering exceptional project management services. As a Senior Project Manager, you will be responsible for the successful development and planning of system integration project timelines and deliverables, essential client-sponsored communications, implementation, and final assessment of mission-critical and/or high-profile audiovisual and videoconferencing projects for multiple IMS clients.

Key Responsibilities:
  • Develop and maintain strong relationships with assigned customers and team members, focusing on improving their perception of service, quality, on-time delivery, managing to defined scopes/budget, and being responsive to their unique needs.
  • Provide work direction and leadership to assigned project stakeholders, partnering, influencing, and negotiating with key internal and external customers.
  • Maintain accurate, detailed records of all communications, paperwork, and SOP documentation and refine expectations and deliverables throughout the project life cycle.
  • Minimize exposure to risk and unexploited client satisfaction by proactively managing changes in project scope, identifying potential delays, and devising viable and effective contingency plans.
Requirements:
  • Bachelor's Degree or relevant job experience that includes specialized training & certifications in Project Management. A minimum of 5 years of project management experience in the Commercial Audio-Visual industry.
  • Experience negotiating and managing AV needs; reviewing and understanding sales and engineering documentation; arranging for the allocation of resources and ability to estimate and track complex, technical, and dependent tasks.
  • A demonstrated ability to effectively analyze complex problems, problem-solve appropriately, and generate viable, time-sensitive solutions.
  • Have strong project execution, risk assessment, and negotiation skills with experience in managing project dependencies.
  • Advanced interpersonal skills with the ability to serve as primary liaison for internal customers and client.
  • Demonstrated ability to lead teams and be an integral part of ensuring team success.
  • Has the ability to abstract key project initiatives and priority patterns from the task to align the expected milestones and deliverables to the client's objectives and needs.
  • Advanced skill set using MS Office, especially MS Excel, and workflow Gant Charts.
  • Ability to manage a minimum of $2M in projects annually with approximately $500k active at any one point in time. Expected revenue target amounts increase with experience.
  • Prior AV project management experience in new construction and familiarity with Connectwise software preferred.


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