Customer Service Representative

4 days ago

Wilmington, Delaware, United States Johnson Controls Full time
Unlock Your Potential with Johnson Controls

At Johnson Controls, we're committed to reimagining the performance of buildings to serve people, places, and the planet. As a global leader in smart, healthy, and sustainable buildings, we're seeking a talented Life Safety Service Sales Representative, Sprinkler to join our team.

About the Role

This challenging and rewarding role involves professionally representing the Company with respect to the promotion and sale of Fire Sprinkler service offerings to various customers and end users within assigned territory and accounts.

Key Responsibilities
  • Establish contact with prospects and qualify potential buyers of small new construction projects, system repairs, and modifications by scheduling sales calls, following up on leads, and utilizing outlined marketing strategies.
  • Work with assigned service customer base to identify needs for moves, adds, and changes to existing sprinkler systems.
  • Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings.
  • Familiar with reading blueprints, understanding current NFPA 13 standards, and local codes.
  • Develop a positive ongoing relationship with customers, general contractors, and end users.
  • Estimate small projects, including day-works as required.
  • Ability to build new business associations/relationships and grow the Sprinkler Service Business.
Requirements
  • Minimum two years fire protection sales experience.
  • Previous sprinkler installation or inspection experience preferred.
  • Proven ability to work effectively with minimal supervision.
  • Proficient in the use of personal computers, including operating systems such as Windows 10, Office 2007 or Greater, and SalesForce.com.

We offer a comprehensive benefits package, including 401K, medical, dental, and vision care, available day one. Our continued growth has produced a need for talented individuals like you to join our team.

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