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Client Relationship Specialist

2 months ago


Monroe, North Carolina, United States Pro-Tops Full time
Job Overview

Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance
  • Vision insurance

Pro-Topos stands as a premier provider of innovative solutions and outstanding service within our sector. We are committed to excellence and dedicated to fulfilling our clients' needs. Our organization is expanding, and we are in search of a motivated Client Relationship Specialist to enhance our operations.


Position Summary: As a Client Relationship Specialist at Pro-Topos, you will be instrumental in driving sales and cultivating robust relationships with our clientele. Your responsibilities will include identifying prospective clients, comprehending their requirements, and delivering customized solutions that align with their expectations. Your objective is to meet and surpass sales goals while ensuring high levels of client satisfaction.


Key Responsibilities:

  • Engage with potential and existing clients to ascertain their needs and provide appropriate product recommendations.
  • Develop and sustain relationships with clients to encourage repeat business and referrals.
  • Meet and exceed individual and team sales objectives.
  • Deliver exceptional customer service, addressing inquiries or concerns in a timely and professional manner.
  • Stay informed about product knowledge and industry trends to provide informed solutions.
  • Collaborate with colleagues and management to devise and implement effective sales strategies.

Qualifications:

  • Demonstrated sales experience, ideally in a comparable industry or retail setting.
  • Excellent communication and interpersonal skills.
  • Ability to foster and maintain relationships with clients.
  • Goal-oriented with a proven record of achieving or surpassing sales targets.
  • High level of professionalism and a customer-centric approach.
  • Familiarity with CRM software and other sales tools is advantageous.
  • A high school diploma or equivalent; a college degree is preferred.

What We Provide:

  • Competitive salary with performance-based incentives.
  • Comprehensive training and ongoing professional development.
  • Opportunities for career advancement within the organization.
  • A supportive and collaborative team environment.
  • A benefits package that includes health insurance and retirement plans.