Communications Center Specialist

1 month ago


Monroe, North Carolina, United States Novant Health Full time
Job Title: Communications Center Specialist

At Novant Health, we are seeking a highly skilled and motivated Communications Center Specialist to join our team. As a key member of our Public Safety program, you will be responsible for providing exceptional communication services to our patients, families, and communities.

Key Responsibilities:
  • Provide timely and accurate communication services to patients, families, and communities
  • Operate and maintain complex communication systems, including radio dispatch and emergency response systems
  • Collaborate with Public Safety personnel to ensure seamless communication and response to emergency situations
  • Develop and maintain relationships with community partners to enhance communication and collaboration
Requirements:
  • High School Diploma or GED required; some college courses preferred
  • Experience as a Communications Technician, Emergency Telecommunications Specialist, or Dispatcher preferred
  • Crisis Prevention Institute Non-Violent Crisis Intervention, Crisis Communications, or CIT certification within 1 year of hire
  • APCO Public Safety Tele-communicator I and RQI Responder certification within 6 months of hire
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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