Residential Community Coordinator

2 weeks ago


Hanover, Pennsylvania, United States Chipola Apartments Careers Full time

Company Overview:

Established in 1923, Chipola Apartments is a comprehensive, multi-family real estate organization that specializes in delivering tailored Property Management Services, with a primary focus on Affordable Housing solutions. To learn more about our organization, please visit our website.

Equal Opportunity Employment:

Chipola Apartments is an equal opportunity employer and does not discriminate based on age, race, religion, color, sex, national origin, marital status, pregnancy, sexual orientation, or physical or mental disability. In accordance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and legally authorized aliens to work in the United States.

Position Overview:

This safety-sensitive role is accountable for the overall operational and financial performance of the residential property while exceeding resident service expectations. The position involves managing and developing residential staff to foster personal and professional growth, ensuring high levels of employee job satisfaction.

The role requires adherence to designated office hours to guarantee effective community operations.

Key Responsibilities:

Financial Management: Oversee leasing processes to meet or surpass the budget set for the property by achieving occupancy and rental rate targets, managing expenses through inventory control and purchasing protocols, ensuring timely payroll reporting, and facilitating prompt revenue collection. Conduct regular inspections of apartment units during resident transitions to protect the owners' assets and ensure appropriate deductions from deposits.

Staff Management and Development: Conduct interviews and screen potential on-site personnel. Train and inspire employees by conveying company values, policies, and procedures. Facilitate orientation for new hires and promote ongoing education. Focus on staff retention and maintain positive employee relations while evaluating performance and fostering teamwork.

Property Maintenance: Ensure the property is maintained in a neat, clean, and orderly condition, adhering to preventative maintenance schedules. Conduct daily inspections of both exterior and interior areas to ensure curb appeal, maintenance, cleanliness, and security protocols are upheld.

Customer Service Excellence: Uphold the property by meeting company standards for resident satisfaction. Ensure that a responsible individual is available for building emergencies at all times. Accurately prepare and process all leasing documentation, maintenance requests, and rent collection, while being available for on-call emergencies as necessary.

Perform additional duties as required.

Essential Mental Alertness Requirements:

  • Maintain a constant state of alertness and safety.
  • Ability to perform tasks requiring high levels of cognitive function and judgment.
  • Not impaired mentally or physically in a way that could adversely affect job performance.
  • Respond promptly and appropriately to changing conditions.
  • Work in an unfatigued state.
  • Accurately gauge time and distance.
  • Quickly store and recall instructions from memory.
  • Maintain focus and concentration.
  • Adapt to sudden changes in environment or emergency situations.
  • Exhibit a caring and committed attitude towards safety.

Position Requirements:

Education: High school diploma or GED required; Bachelor's degree in Marketing or Business preferred.

Experience: One to three years of experience in residential management or a related field, or a combination of education and experience.

Physical & Cognitive Requirements: Ability to lift, push, and pull up to 40 pounds.

If the position involves driving for company business:

  • Must possess a valid driver's license and maintain an acceptable motor vehicle record.
  • Must have reliable transportation.
  • Must be insurable at standard rates for driving.
  • Must provide proof of personal auto liability insurance when using vehicles for company business.

Successful candidates will be required to complete a background investigation and drug screening.



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