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Customer Experience Associate

2 months ago

Pittsburgh, Pennsylvania, United States Urban Outfitters Full time
Omni Service Specialist Role

The Omni Service Specialist plays a vital role in enhancing the customer experience by supporting omni-channel service processes. Their primary objective is to efficiently pick, pack, and ship online customer orders, ensuring seamless fulfillment of in-store and curbside pickup orders, as well as transferring product back to the warehouse.

Key Responsibilities:
  • Pick and pack online orders with precision and speed
  • Fulfill in-store and curbside pickup orders with accuracy and efficiency
  • Transfer product back to the warehouse in a timely manner

What You'll Bring:

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

Why Join Our Team:

As an Omni Service Specialist, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences. You will have the opportunity to work with a variety of products, develop your skills, and contribute to the success of our business.