Customer Relationship Manager

5 days ago


Easton, Maryland, United States Maverick Transport Full time
Customer Relations Specialist

Maverick Transport Inc. is a leading provider of 3rd party logistics services, connecting customer needs with carrier solutions across various transportation modes.

We are currently seeking a skilled and dedicated Customer Relations Specialist to join our team. As a key member of our operations team, you will play a vital role in building and maintaining strong relationships with our customers.

Key Responsibilities:
  • Develop and implement effective customer communication strategies
  • Identify and address customer needs to ensure high levels of satisfaction
  • Collaborate with internal teams to resolve customer issues and concerns
  • Maintain accurate records of customer interactions and account activity
  • Meet sales metrics and contribute to revenue growth
Requirements:
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Experience with Microsoft Office tools, particularly Word and Excel
  • Prior customer service/sales experience preferred
Benefits:
  • Competitive salary range: $42,000 - $48,000 per year
  • 401(k) plan with matching contributions
  • Dental, health, and vision insurance
  • Flexible schedule and paid time off
  • Ongoing training and development opportunities


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