Customer Service Representative
4 days ago
We are seeking a highly skilled Guest Advocate to join our team at Target, a Fortune 50 company with over 400,000 team members worldwide.
The starting hourly rate is $16.00 USD per hour, and the pay range is $16.00 USD - $24.00 USD per hour, making this a competitive opportunity for those looking to advance their careers in retail.
About TargetAs a leader in retail, we prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.
Our purpose is ingrained in who we are, what we value, and how we work – it's how we care, grow, and win together.
About the RoleAs a Guest Advocate, you will be responsible for delivering exceptional guest service, welcoming guests, thanking and exceeding guest expectations.
You will also be empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
This role can provide you with skills and experience in:
- Communicating and interacting with guests to build an inclusive guest experience
- Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Adapting to different guest interactions and situations
A typical day may include:
- Demonstrating a service culture that prioritizes the guest service experience
- Creating a welcoming experience by authentically greeting all guests
- Observing to quickly understand whether a guest needs assistance or wants to interact
- Following body language and verbal clues to tailor your approach
- Engaging with guests in a genuine way, asking questions to better understand their specific needs
We are looking for someone with:
- Effective communication skills, including using positive language and being attentive to guests' needs
- A welcoming and helpful attitude toward guests and other team members
- Attention to detail while multi-tasking
- The ability to educate guests and engage around products and services
- The capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
You will be working in a fast-paced environment, exposed to varying temperatures, humidity, and other elements.
Flexible work schedule (e.g., nights, weekends, and holidays) and reliable attendance are necessary.
You will also need to remain mobile for the duration of a scheduled shift (shift length may vary).
The estimated salary for this position is between $16.00 USD and $24.00 USD per hour, based on experience and location.
This is a great opportunity for those looking to start or continue their career in retail, with opportunities for growth and advancement within the company.
At Target, we strive to create a positive and inclusive work environment that supports the well-being and success of our team members.
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