Application Production Support Specialist
4 weeks ago
Application Production Support Specialist
Location :
Remote
Job Type:
Fulltime
Job Description:
At Centraprise, we are seeking a skilled Application Production Support Specialist to join our team. The ideal candidate will have experience in production support, handling L2/L3 support teams, and be well-versed in ticketing tools like ServiceNow. Key responsibilities include creating reports on production environment processes and improvement measures, as well as collaborating with cross-functional teams to resolve technical issues. If you have a strong understanding of technical processes and excellent communication skills, we encourage you to apply for this exciting opportunity.
- Experience in production support
- Expertise in handling L2/L3 support teams
- Strong understanding of ticketing tools like ServiceNow
- Excellent reporting skills
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