Application Production Support Specialist

4 weeks ago


Sunnyvale, California, United States Centraprise Full time
Job Title :
Application Production Support Specialist

Location :
Remote

Job Type:
Fulltime

Job Description:
At Centraprise, we are seeking a skilled Application Production Support Specialist to join our team. The ideal candidate will have experience in production support, handling L2/L3 support teams, and be well-versed in ticketing tools like ServiceNow. Key responsibilities include creating reports on production environment processes and improvement measures, as well as collaborating with cross-functional teams to resolve technical issues. If you have a strong understanding of technical processes and excellent communication skills, we encourage you to apply for this exciting opportunity.

  • Experience in production support
  • Expertise in handling L2/L3 support teams
  • Strong understanding of ticketing tools like ServiceNow
  • Excellent reporting skills


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