Customer Service Representative

6 days ago


Inver Grove Heights, Minnesota, United States Public Storage Full time

Job Overview

As a Customer Service Representative at Public Storage, you will have the opportunity to work in a dynamic and fast-paced environment. You will be responsible for providing exceptional customer service to clients, assessing their storage needs, and making suggestions to meet those needs.

Key Responsibilities

  • Provide outstanding customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Assess client storage needs, make suggestions to meet those needs, and provide recommendations for packing and moving supplies.
  • Conduct daily storage unit inspections to ensure inventory and availability, and perform tasks such as auditing cash drawers and making bank deposits.
  • Help clients stay current with payments and make reminder and collection calls as needed.

Requirements

  • Ability to transport and lift items weighing up to 35 pounds.
  • Ability to work in an outdoor environment, including climbing stairs and opening large doors.
  • Ability to perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds and curb appeal.

Qualifications

  • Experience in customer service, sales, or a related field.
  • Valid driver's license and ability to utilize own vehicle for travel between work locations and other work-related business.

About Us

Public Storage is the self-storage industry leader and we offer a Total Rewards package to our team members, including flexible and full-time schedules, benefits, and opportunities for career growth.



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