Customer Service Representative

5 days ago


Inver Grove Heights, Minnesota, United States Jackson Hewitt - GHU Full time

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Jackson Hewitt - GHU. This is a unique opportunity for individuals who enjoy interacting with clients and providing top-notch customer service.

Job Description

In this role, you will be responsible for engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. Your excellent communication skills and ability to thrive in a fast-paced environment will make you an asset to our team.

Requirements
  • A strong interpersonal and communication skillset
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
Benefits

We offer a competitive salary of $15/hour (based on a 40-hour workweek) plus benefits that include flexible schedule options, employee discounts, and opportunities for advancement within the organization.

Additional perks include:

  • Full-time and part-time positions available
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (unlimited Teladoc sessions for $18/month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
What You'll Need

To succeed in this role, you'll need:

  • A willingness to learn and grow in a customer-focused environment
  • The ability to work effectively in a team setting

If you're looking for a rewarding opportunity to learn new skills and make a positive impact, we encourage you to apply today.



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