Customer Service Operations Director
3 days ago
We are seeking a highly skilled Customer Service Operations Director to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities.
About UsPublic Storage is the self-storage industry leader, known for our commitment to customer satisfaction and innovative approach to storage solutions. We offer a competitive salary and benefits package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
Job SummaryThe Customer Service Operations Director will be responsible for:
- Managing daily business tasks and ensuring seamless customer interactions
- Transporting items weighing up to 35 pounds and performing cleaning and maintenance tasks as needed
- Working independently at multiple locations and utilizing own vehicle to travel between work locations
To be successful in this role, you must have:
- A valid driver's license and reliable transportation
- Excellent communication and problem-solving skills
- A minimum of [insert years] years of experience in customer service or a related field
In addition to a competitive salary and benefits package, we offer:
- Mileage reimbursement for travel between properties
- On-site company housing available at many locations
- A total rewards package that includes medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
At Public Storage, we value our employees and strive to create a positive and inclusive work environment. We were recognized as a Great Place to Work and have been voted for Best Career Growth, Top Work Culture, and Top Diversity and Inclusion. Join our team and become part of a dynamic and growing organization
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