Customer Service Operations Director

3 days ago


Inver Grove Heights, Minnesota, United States Public Storage Full time

We are seeking a highly skilled Customer Service Operations Director to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities.

About Us

Public Storage is the self-storage industry leader, known for our commitment to customer satisfaction and innovative approach to storage solutions. We offer a competitive salary and benefits package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.

Job Summary

The Customer Service Operations Director will be responsible for:

  • Managing daily business tasks and ensuring seamless customer interactions
  • Transporting items weighing up to 35 pounds and performing cleaning and maintenance tasks as needed
  • Working independently at multiple locations and utilizing own vehicle to travel between work locations
Requirements

To be successful in this role, you must have:

  • A valid driver's license and reliable transportation
  • Excellent communication and problem-solving skills
  • A minimum of [insert years] years of experience in customer service or a related field
Benefits

In addition to a competitive salary and benefits package, we offer:

  • Mileage reimbursement for travel between properties
  • On-site company housing available at many locations
  • A total rewards package that includes medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
About Our Culture

At Public Storage, we value our employees and strive to create a positive and inclusive work environment. We were recognized as a Great Place to Work and have been voted for Best Career Growth, Top Work Culture, and Top Diversity and Inclusion. Join our team and become part of a dynamic and growing organization


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