Referral Coordinator

1 week ago


Miami, Florida, United States Gastromed, LLC Full time
Job Title: Referral Coordinator

At Gastromed, LLC, we are seeking a highly organized and detail-oriented Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in coordinating surgical procedures with multiple hospitals and surgery centers.

Key Responsibilities:

  • Process referral authorizations for procedures as ordered by the physician.
  • Verify insurance and obtains authorizations for procedures a minimum of two weeks prior to the appointment date.
  • Obtains any clearance required for the procedure.
  • Reviews procedure instructions with the patient one week prior to the preparation date and addresses any questions or concerns that they may have.
  • Schedule patients for procedures such as endoscopy, colonoscopy, EGD, EUS, ERCP, etc.
  • Assist patients with inquiries or concerns and ensure patients' expectations are met.
  • Scan doctor's notes, order, superbills, authorization, and clearance to the surgical center or the hospital one week in advance of the procedure.
  • Responsible for rescheduling patients that cancel or no show for their procedure and sending reminder text messages.
  • Confirm daily patient attendance for procedures with the surgical center and the hospitals.
  • Ensure that the volume of procedures and patient confirmations are accurate for each provider.
  • Answering incoming calls in a professional, courteous and timely manner.

Requirements:

  • Criminal Background Check

Benefits:

Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits.



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