Environmental Services Associate

1 month ago


Wheatland, California, United States Hard Rock International (USA), Inc. Full time
Job Overview

The individual in this role is tasked with ensuring that both public and employee areas are kept in a pristine, hygienic, and visually appealing state.


Key Responsibilities

PRIMARY DUTIES:

(The following duties are intended to provide a general overview of the work associated with this job classification and are not exhaustive for this position)

  • Foster an environment that encourages guests to choose Hard Rock International for their entertainment needs; responsible for actively nurturing and maintaining guest relationships while mentoring team members to deliver exceptional service.
  • Gather and dispose of waste; maintain carpeted surfaces; eliminate gum and stains; vacuum upholstered furniture and fabric; rearrange furniture and equipment post-cleaning.
  • Sweep, dust mop, and wet mop hard-surface flooring.
  • Dust and clean all surfaces: walls, doors, hardware, gaming equipment, furnishings, glass doors, display cases, etc.
  • Restock, clean, and sanitize restroom fixtures and surfaces.
  • Collaborate effectively with supervisors and fellow team members; adhere to departmental procedures, schedules, and performance standards.
  • Identify and report maintenance needs for buildings, fixtures, and equipment; notify of any loss, damage, or safety concerns.
  • Assist in emergency clean-up situations and provide coverage during absences.
  • Participate in meetings and training sessions.
  • Accountable for the cleanliness and sanitation of work and public areas.
  • Consistently perform duties in a reliable and predictable manner.

Qualifications

EDUCATION AND EXPERIENCE:

(Relevant education and experience may be interchangeable on a year-for-year basis)

These skills and competencies are typically acquired through two months of on-the-job training or related custodial experience.

ADDITIONAL REQUIREMENTS:

  • Must obtain and maintain valid licenses/certifications as per Federal, State, and ERGC Gaming regulations.
  • Must successfully complete a background check.
  • Must successfully pass a drug screening.
  • Must be at least twenty-one (21) years of age.
  • Must be available to work on holidays and weekends, as well as flexible shifts and/or unusual hours.

KNOWLEDGE OF:

  • Basic hand and power tools and testing equipment.
  • Exceptional guest service and communication skills.
  • Janitorial responsibilities.

ABILITY TO:

  • Adapt to varying shifts and schedules as required.
  • Effectively communicate with all levels of staff and guests.
  • Review and understand all necessary documentation.
  • Handle potentially hazardous cleaning chemicals and waste; requires strict adherence to safety instructions and compliance with all safety policies and procedures.
  • Utilize powered cleaning equipment regularly.


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