Hotel Front Desk Representative

6 days ago


Round Rock, Texas, United States Extended Stay America Full time

The Guest Services Representative plays a vital role in ensuring the best possible experience for our guests at Extended Stay America.

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling reservations and check-ins, and maintaining the overall cleanliness and organization of the hotel.

Salary: The estimated annual salary for this position is $27,000 - $43,000, depending on location and experience.

About the Role: As a Guest Services Representative, you will be the first point of contact for our guests, responding to their needs and requests with a smile. Your responsibilities will include checking guests in and out, handling room assignments, and resolving any issues that may arise during their stay.

Requirements: To succeed in this role, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to customer satisfaction.



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