Front Desk Representative
3 weeks ago
**Job Summary**
We are seeking a dedicated Front Desk Representative to join our team at Extended Stay America. In this role, you will be responsible for providing top-notch customer service, handling guest requests, and ensuring a smooth operational flow.
Main Responsibilities:
- Guest Interaction: Respond to guest inquiries, resolve issues, and provide personalized assistance to ensure a positive stay.
- Front Desk Operations: Manage front desk activities, process transactions, and maintain accurate records.
- Team Collaboration: Work closely with colleagues to achieve common goals, address concerns, and promote a positive work environment.
Requirements:
- Education: High school diploma or equivalent required; some college or relevant experience preferred.
- Skills: Excellent communication and problem-solving skills; ability to work in a fast-paced environment; basic computer proficiency.
- Availability: Ability to work a variety of shifts, including mornings, evenings, weekends, and holidays.
Compensation and Benefits:
The salary range for this position is $13.50 - $22.73 per hour, depending on location and experience. We offer competitive wages, paid time off, and opportunities for growth and development.
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