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Automotive Sales Consultant

2 months ago

Morrow, Georgia, United States Hennessy Auto Group Full time


Hennessy Auto Group is on the lookout for a dedicated sales consultant to provide exceptional customer service and explore limitless earning potential along with numerous advancement opportunities.

This position is ideal for individuals from diverse backgrounds who are seeking a fulfilling career rather than just a job.


What We Provide:


Five-day work week Comprehensive benefits package 401(k) with matching contributions State-of-the-art facilities Healthy work-life balance

Key Responsibilities:

Guide customers through the purchasing journey, adhering to established sales protocols and procedures.

  • Welcome and assess customers by identifying their needs and preferences.
  • Prepare sales orders and manage documentation in line with dealership standards.
  • Utilize dealership sales systems and follow-up mechanisms.
  • Facilitate test drives for interested clients, ensuring proper identification is obtained beforehand.
  • Articulate product features, applications, and advantages, including optional equipment for sale.
  • Maintain customer satisfaction ratings that meet or exceed company benchmarks.
  • Ensure the sales manager has the opportunity to engage with each customer.
  • Implement a follow-up strategy that fosters repeat business and enhances customer satisfaction.
  • Deliver vehicles to clients, ensuring they comprehend the vehicle's features, warranty, and necessary documentation.
  • Stay informed about new products, features, accessories, and their benefits to clients.
  • Adhere to all Federal, State, Local, and Company safety regulations while performing duties.
  • Exhibit behaviors that align with the Company's core values in all interactions with customers, colleagues, and vendors.
  • Maintain a professional appearance at all times.

Hennessy is committed to serving our community guided by a set of core values that influence our daily decisions and actions.


Core Values:
  • Accountability: We take ownership of our words, actions, results, and commitments.
  • Teamwork: We achieve more when we collaborate.
  • Kindness: We demonstrate compassion and care for others.
  • Grit: We possess the heart and determination to persevere.
  • Integrity: We are trustworthy, honest, and act ethically.
  • Curiosity: We ask questions to deepen our understanding.
Expectations:
  • Exceptional verbal and written communication skills.
  • Outstanding customer service abilities.
  • Self-motivated and proactive.
  • Capability to thrive in a structured environment.
  • Availability to work on Saturdays.
  • Previous experience in sales, customer service, or retail is advantageous but not mandatory.
  • Possession of a valid in-state driver's license.
  • Willingness to undergo a background check and drug screening.

Work Environment & Physical Requirements:
Duties are performed throughout the dealership premises, both indoors and outdoors, including customer test drives.

Responsibilities involve frequent movement around the dealership and outdoor car lot to engage with customers and other departments.

While executing the responsibilities of this role, the employee is regularly required to communicate and is frequently required to stand, walk, and sit.

This position necessitates regular and predictable attendance, with scheduled shifts that may include evenings, weekends, and holidays.

We are an equal opportunity employer and maintain a drug-free workplace. Employment offers are contingent upon successfully passing background checks, including criminal background verification, review of consumer and motor vehicle records, and drug testing at a certified facility. Employment is at-will and subject to termination if dealership policies are violated.