Auto Claims Representative
4 weeks ago
Job Summary
A challenging and rewarding career awaits at Auto-Owners Insurance. As a claims trainee, you will play a crucial role in helping individuals and businesses navigate the claims process. This entry-level position offers a structured training program, employee mentoring, and a competitive compensation package.
Key Responsibilities
- Investigate, evaluate, and settle entry-level insurance claims
- Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
- Learn and comply with Company claim handling procedures
- Develop entry-level claim negotiation and settlement skills
- Build skills to effectively serve the needs of agents, insureds, and others
- Meet and communicate with claimants, legal counsel, and third-parties
- Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
- Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Requirements
- Bachelor's degree or direct equivalent experience with property/casualty claims handling
- Ability to organize data, multi-task and make decisions independently
- Above average communication skills (written and verbal)
- Ability to write reports and compose correspondence
- Ability to resolve complex issues
- Ability to maintain confidentiality and data security
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver's license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
- Continually develop product knowledge through participation in approved educational programs
Benefits
Auto-Owners Insurance offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring, and an excellent compensation package. Along with a matched 401(k), fully-funded pension plan (once vested), Auto-Owners offers medical, prescription, dental, and vision insurance; associate, spouse, and child life insurance; supplemental sick pay; long-term disability; health care flexible spending accounts, and dependent care flexible spending accounts. Additional benefits include: generous paid time off, including holidays, vacation days, personal time, sick leave, and parental leave; adoption assistance; discounts on personal insurance; education matching gift program, a student loan assistance program, and a gym membership and fitness class reimbursement program.
Compensation
Auto-Owners Insurance offers a generous compensation package. For this position, the anticipated annualized starting base pay range is: $62,000 - $78,000. Other components of the compensation package include benefit dollars used to purchase certain benefits and several bonus opportunities.
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin, or any factor contrary to federal, state, or local law.
Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
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