Insurance Customer Support Specialist
3 days ago
New York Life Insurance Company seeks a skilled Customer Service Professional to join its team. This full-time position is responsible for providing exceptional customer service to agents, clients, and management team members. The ideal candidate will have 2 or more years of customer service and administrative experience, with strong computer skills and proficiency in the Microsoft Office Suite.
Responsibilities:
- Provide day-to-day customer support to agents, clients, and Field Management
- Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
- Assist with workflow of applications for life products, annuities, contract changes, policy billing, and initial and downstream accounting entries related to the new business process
- Answer incoming calls, greeting customers and potential agent candidates may be required
- High school diploma or equivalent required; Associates or Bachelor's degree preferred
- 2+ years of customer service and administrative experience
- Strong communication and interpersonal skills
- Ability to multitask effectively and work in a fast-paced environment
- Competitive salary range: $40,000 - $50,000 per year
- Overtime eligible: Nonexempt
- Discretionary bonus eligible: Yes
- Paid vacation, health care, 401K match, pension plan, tuition assistance, flexible spending accounts, student loan repayment program
New York Life Insurance Company is a Fortune 100 company and industry leader, providing an environment where you can explore your career ambitions. We offer opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities.
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