Customer Service Professional

3 days ago


Medford, New York, United States New York Life Insurance Company Full time
Job Overview:

New York Life Insurance Company is seeking a talented Customer Service Professional to join our team. This exciting opportunity offers a competitive salary of $42,000 per year and benefits package that includes paid vacation, health care, 401K match, pension plan, tuition assistance, flexible spending accounts, and student loan repayment program.

In this role, you will provide exceptional day-to-day customer service to agents, clients, and field management, either in person, over the phone, or through electronic communication. You will also coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters, and assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process.

This is a full-time position Monday through Friday, and candidates should be flexible to work any 7.5-hour shift between 8:00 AM - 5:00 PM during the work week. If you are a motivated individual who enjoys working in a dynamic environment and providing excellent customer service, we encourage you to apply for this exciting opportunity

About New York Life:

New York Life is a Fortune 100 company and industry leader, committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. As a valued part of our welcoming, inclusive, and caring culture, you will have opportunities to explore your career ambitions and make an impact in the lives of others.

Career Advancement Opportunities:

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting, and claims. Our employees have opportunities to tackle meaningful challenges and stretch their skills while balancing work and life priorities. With us, you will grow professionally and personally, and make a difference in the lives of our customers and colleagues.

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