Hybrid Work Opportunity

3 weeks ago


Medford, New York, United States New York Life Insurance Company Full time
About the Role:

We are seeking a skilled Customer Support Specialist to join our team in a hybrid work setting. As a Customer Service Representative, you will provide top-notch support to agents, clients, and field management, utilizing your excellent communication skills and knowledge of insurance industry processes. You will work closely with our team to resolve customer inquiries and issues, ensuring seamless experiences for our clients.

This is a full-time position with a competitive salary of $45,000 per year and a comprehensive benefits package that includes paid vacation, health care, 401K match, pension plan, tuition assistance, flexible spending accounts, and student loan repayment program. If you enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service, we invite you to apply for this exciting opportunity

Key Responsibilities:

* Provide day-to-day customer service to agents, clients, and field management
* Coordinate underwriting requirements and assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
* Utilize knowledge of insurance industry processes to resolve customer inquiries and issues

About New York Life:

New York Life is a Fortune 100 company and industry leader, dedicated to serving our customers and supporting our employees. Our commitment to diversity, equity, and inclusion has earned us recognition as one of Fortune's World's Most Admired Companies. Join our team and contribute to our mission to advocate for the financial security and success of people in every community

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