Community Management Specialist
5 days ago
This is a full-time opportunity with competitive compensation and commissions. The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
Main Responsibilities- Ensure efficient day-to-day operations of the Western Hills Community.
- Lead and manage onsite staff to meet deadlines and maintain a high level of customer satisfaction.
- Administer discipline and maintain proper documentation.
- Inspect community grounds and community-owned homes to ensure a presentable appearance.
- Manage and assign tasks to maintenance staff using the Maintenance Work Order system.
- Enter lead information and complete guest cards.
- Process, approve, and forward invoices in a timely manner.
- Maintain employees' files, timesheets, and records.
- Analyze and audit daily, weekly, and monthly reports.
- Manage accidents, emergency situations, and immediate mechanical needs.
- Manage the process of refurbishing community-owned homes.
- Remain aware of safety issues and administer corrective measures.
- Build relationships with residents and respond to their needs.
- Coordinate advertising, promotions, and presentations of homes as directed by Regional Manager.
- Perform other duties as assigned.
Requirements:
- 2-3 years of property management experience with proven management skills.
- Strong customer service, communication, and organizational skills.
- Detailed-oriented and able to multitask and problem-solve.
- Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
- Ability to be flexible and work evenings and weekends.
- Proven leadership skills and ability to be a team player in a fast-paced environment.
- Valid Operator's license required.
- High School diploma or GED required.
- Must be Bilingual (Spanish / English).
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