IT Support Analyst

2 weeks ago


Folsom, United States Teksystems Full time
Job Overview

A prominent client in the technology sector is seeking to onboard a Service Desk Analyst to enhance their IT Support Team. This position offers a flexible working arrangement, allowing for a hybrid schedule with the option to work remotely up to three days a week.

Role Responsibilities

This role plays a crucial part in ensuring client satisfaction by serving as the initial point of contact for IT support inquiries. The analyst will address common hardware and software issues, as well as provide assistance related to End-User Support (EUS).

Key Duties:

  • Identify and analyze recurring issues with hardware, software, or systems.
  • Document user inquiries, solutions provided, and new findings.
  • Exhibit consistent attendance and punctuality.
  • Conduct first-level troubleshooting for hardware and software issues; respond to inquiries, offer technical solutions, and follow up to assist users in resolving their IT challenges in a supportive environment.
  • Provide help desk or customer support for various hardware, software, and personal computing tools.
  • Utilize problem management and knowledge base tools effectively.

Required Skills and Competencies

  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks efficiently.
  • Capability to thrive in a dynamic and fast-paced environment.
  • Strong customer service orientation for users with varying levels of technical expertise.
  • Proficient in working with users possessing diverse computer knowledge.
  • Demonstrated technical aptitude and troubleshooting abilities.

Employment Type

  • Contract to Hire


  • Folsom, United States The Hagerty Group, LLC Full time

    As an Actuarial Support Analyst, you'll be part of the Actuarial Research and Development Team and will be responsible for predictive models related to state pricing and product changes.Ready to get in the driver's seat? Join usWhat You'll Do:Develop proactive countrywide rating models displaying value to the organization.Maintain countrywide pricing models,...


  • Folsom, United States CEMEX S.A.B. de C.V. Full time

    Job Summary The Business Analyst is responsible for the financial and management reporting, analysis, forecasting and budgeting processes for their disgnated Region Job Responsibilities Acts as primary accounting support to the operating locations wi Business Analyst, Financial, Business, Analyst, Accounting, Manufacturing, Business Services, Management

  • Procurement Analyst

    1 month ago


    Folsom, United States Information Consulting Services Full time

    Title: Procurement Analyst Consultant Contract Details: Location: Folsom, NJDuration: 4-6 months with likely extensionStart: ASAPRole is Hybrid: 3/days on site, 2 RemoteMust be a US citizen or GC only. NO EXCEPTIONS***Education Requirement - Undergraduate degree in related business areas. A graduate degree is a plus.Procurement Analyst Consultant - Job...

  • Procurement Analyst

    1 month ago


    Folsom, United States Information Consulting Services Full time

    Title: Procurement Analyst Consultant Contract Details: Location: Folsom, NJDuration: 4-6 months with likely extensionStart: ASAPRole is Hybrid: 3/days on site, 2 RemoteMust be a US citizen or GC only. NO EXCEPTIONS***Education Requirement - Undergraduate degree in related business areas. A graduate degree is a plus.Procurement Analyst Consultant - Job...


  • Folsom, California, United States CEMEX S.A.B. de C.V. Full time

    **Job Summary**The Business Analyst is responsible for the financial and management reporting, analysis, forecasting, and budgeting processes for their designated region. This role acts as primary accounting support to the operating locations within the company.**Key Responsibilities:**Provide financial and management reporting to support business...

  • Financial Analyst

    2 days ago


    Folsom, California, United States AtWork Group Full time

    Job Summary:We are seeking a detail-oriented Financial Analyst to play a vital role in our financial operations at AtWork Group. As an Accounting Specialist, you will be responsible for ensuring the accuracy and timeliness of our financial processes.Key Responsibilities:Process accounts payable transactions accurately and timely.Perform reconciliations of...

  • Program Analyst

    2 months ago


    Folsom, United States Western Area Power Administration Full time

    As a Program Analyst (Workload Planner/Project Management) at the full performance level, you will:Lead and/or participate in WAPA-wide process improvement projects for workload and resource planning Integrate preventative maintenance (PM) tasks, Maximo Service Requests (SR), training, and leave into the maintenance and construction schedule for a complete...


  • Folsom, California, United States MGE Full time

    Job OverviewSalary: $34.00/hr.Position: PG&E VM GIS Mapping Analyst – North Coast/Lake/MendocinoWelcome to MGE Professional Services, where opportunities abound. Our team of Forestry Consultants is at the forefront of addressing challenges such as wildfires, enhancing public safety, and managing extensive environmental data.From the outset, you will...


  • Folsom, United States Teksystems Full time $20 - $22

    Job DescriptionJob DescriptionOne of our clients in the Folsom, CA area is looking to hire a Service Desk Analysts to their team. This is going to be a hybrid working schedule with up to 3 days working from home. Job DescriptionThis job contributes to our Client’s success by acting as a first point of contact within their IT Support Team.  Responds to...


  • Folsom, California, United States DVBE Connect, Inc. Full time

    Job Summary:DVBE Connect, Inc. is seeking a highly skilled Senior Business Systems Analyst to join our team. As a key member of our organization, you will be responsible for analyzing business needs and developing solutions to improve our operations.Key Responsibilities:Analyze business requirements and develop solutions to improve our operationsDesign and...

  • Behavior Analyst

    2 weeks ago


    Folsom, United States Bridging Differences ABA Full time

    Position OverviewAbout Bridging Differences ABA:Bridging Differences ABA is a locally established, woman-owned enterprise dedicated to enhancing the lives of individuals impacted by Autism Spectrum Disorder (ASD) through evidence-based practices. Our mission is to deliver exceptional services while fostering a supportive and enriching environment for our...


  • Folsom, United States MGE Full time

    Job DescriptionJob DescriptionSalary: $34.00/hr.VM GIS Mapping Analyst - Bay/SF PeninsulaWelcome to MGE Professional Services, where opportunity abound!  Whether we are responding to wildfires, working to improve public safety, or inventorying massive amounts of environmental data, MGE’s Forestry Consultants are leading the way! Forest management, land...


  • Folsom, California, United States California ISO Full time

    Job SummaryWe are seeking a highly skilled Senior Information Security Compliance Analyst to join our team at California ISO. As a key member of our Information Security team, you will be responsible for ensuring the company's information security compliance with industry and company standards and objectives.Key ResponsibilitiesCompliance and Risk...


  • Folsom, United States California ISO Full time

    Job DescriptionJob DescriptionCompany DescriptionThe California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.As the impartial...


  • Folsom, United States MGE Full time

    Job DescriptionJob DescriptionSalary: $34.00/hr.VM GIS Mapping Analyst -East Bay/Diablo/MissionWelcome to MGE Professional Services, where opportunity abound!  Whether we are responding to wildfires, working to improve public safety, or inventorying massive amounts of environmental data, MGE’s Forestry Consultants are leading the way! Forest management,...

  • Program Analyst

    1 month ago


    Folsom, United States Western Area Power Administration Full time

    As a Program Analyst (Workload Planner/Project Management) at the full performance level, you will: Lead and/or participate in WAPA-wide process improvement projects for workload and resource planning Integrate preventative maintenance (PM) tasks, Maximo Service Requests (SR), training, and leave into the maintenance and construction schedule for a...


  • Folsom, California, United States HDR Full time

    About HDR HDR is a leader in engineering, architecture, environmental, and construction services. We are renowned for enhancing communities through innovative buildings and intelligent infrastructure, but our expertise extends far beyond that. Our multidisciplinary teams, which include scientists, economists, builders, analysts, and artists, work together to...


  • Folsom, United States MGE INC Full time

    PG&E VM GIS Mapping Analyst - North Coast/Lake/Mendocino Welcome to MGE Professional Services, where opportunity abound! Whether we are responding to wildfires, working to improve public safety, or inventorying massive amounts of environmental data, MGE's Forestry Consultants are leading the way! Forest management, land surveys and advice on pest control...


  • Folsom, United States MGE Full time

    Job DescriptionJob DescriptionSalary: $34.00/hr.PG&E VM GIS Mapping Analyst – North Coast/Lake/MendocinoWelcome to MGE Professional Services, where opportunity abound!  Whether we are responding to wildfires, working to improve public safety, or inventorying massive amounts of environmental data, MGE’s Forestry Consultants are leading the way! Forest...

  • Facilities Analyst

    1 week ago


    Folsom, United States California ISO Full time

    Job DescriptionJob DescriptionCompany DescriptionThe California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.As the impartial...