Retail Banking Specialist

6 days ago


Grand Rapids, Michigan, United States Fifth Third Full time
Job Summary

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and identifying financial needs to deliver tailored solutions.

Key Responsibilities
  • Utilize the consultative sales process to build customer profiles and identify financial needs.
  • Maintain in-depth knowledge of retail consumer and small business products/services to recommend appropriate solutions.
  • Proactively reach out to customers to set appointments for financial reviews and engage in outside sales activities.
  • Establish close working relationships with business partners to provide timely and holistic financial solutions.
  • Meet/exceed customer experience and individual/team production goals to enhance revenue growth.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort with sales activities and advanced math functions.
  • Ability to represent Fifth Third Bank professionally and maintain confidentiality.
Working Conditions
  • Normal office environment with extended computer screen use.
  • Travel required for training and scheduling flexibility.

Fifth Third Bank is an equal opportunity employer and promotes diversity and inclusion in all employment decisions.



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