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Client Service Specialist I
2 months ago
Position: Client Service Specialist I
Location: New York Office
About Us:
Our company, Top Tier Reps LLC, is a prestigious international law firm renowned for delivering innovative legal solutions to top financial institutions and Fortune Global 500 companies. With a robust global presence, we are committed to excellence in service, innovation, and professional growth.
Role Overview:
We are seeking a proactive and detail-oriented Client Service Specialist I to join our New York office. In this role, you will provide vital administrative support to a leading legal team specializing in the digital asset and blockchain industry. The ideal candidate will excel in a dynamic environment, adapting to shifting client needs while maintaining high standards of efficiency and accuracy.
Key Responsibilities:
- Administrative Support: Assist attorneys and administrative professionals with daily tasks, including time entry, expense reimbursements, presentation preparation, meeting coordination, and travel arrangements.
- Calendar and Billing Management: Oversee complex calendars, manage billing processes, and track accounts receivable.
- Communication Handling: Manage incoming communications through various channels and facilitate internal and external communications.
- Document Management: Draft, edit, and proofread documents, presentations, and reports; maintain electronic and hard copy files, arrange document reproduction, and perform data entry.
- Research and Coordination: Conduct research, compile information, and support team events. Liaise with internal resources to complete projects.
- Operational Flexibility: Adapt to changing priorities and work overtime as needed to meet project deadlines.
Proficiencies:
- Attention to Detail: Meticulous in handling sensitive and confidential information.
- Communication Skills: Strong written and verbal communication abilities.
- Time Management: Excellent organizational skills with the ability to manage multiple priorities.
- Technical Proficiency: Skilled in MS Word, Outlook, Excel, PowerPoint, and office equipment.
- Billing Knowledge: Fundamental understanding of firm billing systems and practices.
Qualifications:
- Education: Bachelor's Degree preferred; Associate's Degree considered.
- Experience: Minimum of 1+ years supporting attorneys or C-level executives.
Compensation and Benefits:
- Salary: $61,600 to $77,100 annually, based on experience.
- Benefits: Comprehensive benefits package, including medical, dental, vision, life insurance, Flexible Spending Account, Health Savings Account, and retirement plans.
- Additional Perks: Paid holidays, generous PTO, family support benefits, wellness programs, and employee discounts.
This position offers an exciting opportunity to contribute to a leading law firm while providing essential support to a specialized legal team.
