Product Innovation Leader

4 days ago

Denver, Colorado, United States T-Mobile Full time
Product Innovation Leader

At T-Mobile, we're revolutionizing the way we design digital products. As a Product Innovation Leader, you'll be responsible for leading the re-imagination and redesign of our digital products across the enterprise. You'll set the product vision, design new features, and enhance existing ones while establishing scalable UX/UI patterns across platforms for App and Web.

As a critical leader on the Product, Experience Design & Innovation team, you'll guide user-centered design activities and establish user experience strategy, working closely with Business and Product Key leaders to create innovative, meaningful solutions to delight customers.

You'll be hands-on in the work as an experienced designer while guiding other designers across eCommerce as a project lead and influence product strategy. Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experience across lines of businesses.

Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products. Lead a design and user experience team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets.

Key Responsibilities:

  • Provide constructive feedback on peer user experience design reviews that's focused on the big picture and future enterprise vision
  • Create high-level UX assets (workflow, customer journey map, prototype, etc.)
  • Solve complex customer experiences while building beautiful, usable interfaces
  • Collaborates with Researchers, other Principal designers and vendors to maintain consistency across the digital ecosystem and organization
  • Demonstrates ability to work with highly technical teams and handle multiple projects in a fast-paced environment
  • Analyze research data findings to well understand customer pain points, identify business opportunities, and create a compelling story to drive customer-centric design solutions
  • Influence LOB/enterprise key leadership team by providing design recommendations backed with sound design reasons and solid customer-centric data
  • Strong problem solving skills and is able to think strategically about design impact
  • Guide, mentor and inspire other designers in the team, keeping up with the design industry evolution including best practices, new trends and technologies
  • Work independently on projects with direction from Design Manager and Product Manager
  • Partner with teammates to provide feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns
  • Collaborate internally and externally to continuously evolve team processes and design practice

Requirements:

  • Bachelor's Degree in human-centered design, computer science, research, or related work experience in eCommerce
  • 7+ years of experience in user experience, digital strategy, or product management
  • Demonstrated ability to lead highly technical, complex projects with cross-functional teams of strategists, designers, and engineers
  • Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills
  • Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver results
  • Exceptional portfolio of work spanning multiple design projects that represent complex experiences related to eCommerce
  • Design of AI-enabled features and interaction

Travel Required: Yes

Base Pay Range: $115,400 - $208,100

Corporate Bonus Target: 20%

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