Principal Product Designer

3 weeks ago

Denver, Colorado, United States T-Mobile Full time

Job Overview

As a critical leader on the Product, Experience Design & Innovation team, the Principal Product Designer for eCommerce will lead the re-imagination and redesign of our digital products across the enterprise.

You'll set the product vision, design new features, and enhance existing ones while establishing scalable UX/UI patterns across platforms for App and Web.

The successful candidate will be responsible for guiding user-centered design activities and establishing user experience strategy, working closely with Business and Product Key leaders to create innovative, meaningful solutions to delight customers.

You'll be hands-on in the work as an experienced designer while guiding other designers across eCommerce as a project lead and influence product strategy.

Responsibilities

  • Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experience across lines of businesses
  • Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products
  • Lead a design and user experience team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets
  • Collaborate with Engineering key leaders to understand and identify tech possibilities and constraints on LOB and company
  • Partner with Engineering key leaders to create new opportunities to develop tech capability that can enhance customer experience on LOB/enterprise level

User Experience

  • Provide constructive feedback on peer user experience design reviews that's focused on the big picture and future enterprise vision
  • Create high-level UX assets (workflow, customer journey map, prototype, etc.)
  • Solve complex customer experiences while building beautiful, usable interfaces
  • Collaborates with Researchers, other Principal designers and vendors to maintain consistency across the digital ecosystem and organization
  • Demonstrates ability to work with highly technical teams and handle multiple projects in a fast-paced environment

Relationship Management

  • Guide, mentor and inspire other designers in the team, keeping up with the design industry evolution including best practices, new trends and technologies
  • Work independently on projects with direction from Design Manager and Product Manager
  • Partner with teammates to provide feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns
  • Collaborate internally and externally to continuously evolve team processes and design practice
  • Be able to adapt and evolve working styles and processes

Qualifications

  • Bachelor's Degree in human-centered design, computer science, research, or related work experience in eCommerce
  • 7+ years of experience in user experience, digital strategy, or product management
  • 5+ years' experience working with Figma
  • Demonstrated ability to lead highly technical, complex projects with cross-functional teams of strategists, designers, and engineers
  • Willingness to roll up sleeves and lead by example
  • Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills
  • Excellent collaborator and communicator
  • Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver

EOE Statement

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