Senior Product Experience Designer

3 weeks ago

Denver, Colorado, United States T-Mobile Full time

As a key player in T-Mobile's Product Experience team, the Principal Product Designer will lead the reimagining and redesign of digital products across the enterprise. This visionary role will set the product vision, design new features, and enhance existing ones while establishing scalable UX/UI patterns across platforms for App and Web. The successful candidate will be responsible for guiding user-centered design activities, establishing user experience strategy, and working closely with Business and Product Key leaders to create innovative, meaningful solutions that delight customers. Key responsibilities include driving the UX Roadmap and strategy framework, acting as an evangelist for design thinking, and leading a design and user experience team in the creation of enterprise applications. The ideal candidate will have 7+ years of experience in user experience, digital strategy, or product management, with a strong portfolio of work spanning multiple design projects that represent complex experiences related to eCommerce.

Responsibilities include:

  • Driving the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experience across lines of businesses.
  • Acting as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products.
  • Leading a design and user experience team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets.
  • Collaborating with Engineering key leaders to understand and identify tech possibilities and constraints on LOB and company.
  • Partnering with Engineering key leaders to create new opportunities to develop tech capability that can enhance customer experience on LOB/enterprise level.
  • Providing constructive feedback on peer user experience design reviews that's focused on the big picture and future enterprise vision.
  • Creating high-level UX assets (workflow, customer journey map, prototype, etc.).
  • Solving complex customer experiences while building beautiful, usable interfaces.
  • Collaborating with Researchers, other Principal designers and vendors to maintain consistency across the digital ecosystem and organization.
  • Demonstrating ability to work with highly technical teams and handle multiple projects in a fast-paced environment.

Requirements:

  • 7+ years of experience in user experience, digital strategy, or product management.
  • 5+ years' experience working with Figma.
  • Demonstrated ability to lead highly technical, complex projects with cross-functional teams of strategists, designers, and engineers.
  • Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills.
  • Excellent collaborator and communicator.
  • Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver results.
  • Comfortable working in an ambiguous environment.
  • Exceptional portfolio of work spanning multiple design projects that represent complex experiences related to eCommerce.

T-Mobile offers a competitive base salary, compensation package, annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Employees also enjoy multiple wealth-building opportunities and a comprehensive benefits package.

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