Host and Guest Experience Specialist

3 hours ago


Redmond, Washington, United States The Original Pancake House Full time
Host and Guest Experience Specialist

We are seeking a skilled and friendly Host to join our team at The Original Pancake House. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:

  • Greet guests and seat them at tables or in waiting areas
  • Assign patrons to tables suitable for their needs and according to rotation
  • Inform guests of current promotions and who will be serving them
  • Manage the flow of guests into the dining and bar areas
  • Fulfill all tables' drink needs
  • Keep the drink station clean and stocked

Requirements:

  • Previous restaurant hosting or serving experience preferred
  • Friendly and customer-focused personality
  • Ability to articulate clear greetings and farewells to guests
  • Ability to clearly communicate guests' needs to Servers, Bussers, and Managers
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies

What We Offer:

Free food & snacks, training & development, and a chance to brighten people's day



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