Guest Services Specialist

1 week ago

Redmond, Washington, United States Marriott International, Inc Full time
Position Overview

As a Guest Services Specialist, your role transcends the traditional check-in and check-out processes. We aim to create memorable and unique experiences for our guests.

Our Guest Experience Experts are proactive in delivering a comprehensive range of services that enhance the guest journey throughout their stay.

They are empowered to navigate their environment and address various needs as they arise.

From managing operational tasks and responding to guest inquiries to compiling reports and sharing local insights, the Guest Experience Expert ensures that every interaction is a seamless part of the overall experience.


Success in this role hinges on several key factors: fostering a safe work environment, adhering to company policies and procedures, maintaining confidentiality, safeguarding company assets, upholding quality standards, and presenting a professional appearance and communication style.

Guest Experience Experts will be active and mobile, engaging in tasks that may require standing, sitting, or walking for extended periods, as well as performing hands-on activities such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Excelling in these responsibilities (along with other reasonable duties as assigned) is vital for Guest Experience Experts to ensure satisfaction for both our guests and our business.


Preferred Qualifications
Education:
High school diploma or equivalent

Related Work Experience:
No prior work experience required

Supervisory Experience:
No supervisory experience necessary

License or Certification:
None required

The compensation for this position ranges from $23.57 per hour.

This role includes benefits such as medical, dental, and vision coverage, flexible spending accounts for healthcare and dependent care, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, a 401(k) plan, stock purchase options, discounts at Marriott properties, commuter benefits, employee assistance programs, and childcare discounts.


Benefits are subject to specific terms and conditions, which may include eligibility criteria, enrollment processes, waiting periods, contribution limits, and exclusions.

Employees will accumulate PTO for every hour worked and are entitled to a minimum of 7 holidays annually.

Marriott International is committed to equal opportunity employment. We believe in fostering a diverse workforce and maintaining an inclusive, people-first culture.

We uphold a commitment to non-discrimination based on any protected status, including disability and veteran status, or any other legally protected basis.

Marriott Hotels strive to enhance the art of hospitality, innovating at every opportunity while ensuring comfort and familiarity across the globe.

As a representative of Marriott Hotels, you will uphold the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, and forward-thinking service that honors and builds upon this legacy.

With a name synonymous with hospitality worldwide, we invite you to explore a career with Marriott Hotels.

In becoming part of Marriott Hotels, you join a diverse portfolio of brands under Marriott International.

Be where you can excel, discover your purpose, belong to an extraordinary global team, and evolve into the best version of yourself.


JW Marriott is a key part of Marriott International's luxury collection, featuring over 100 exquisite properties in prime urban centers and unique resort destinations worldwide.

JW prioritizes our associates, believing that if you are fulfilled, our guests will be too.

JW Marriott associates embody confidence, innovation, authenticity, intuition, and carry forward the legacy of our founder, J. Willard Marriott.

Our hotels provide a work environment unlike any other, fostering community and genuine camaraderie among a diverse team of colleagues.

JW offers opportunities for training, development, recognition, and, most importantly, a space to pursue your passions in a luxurious setting with a focus on holistic well-being.

Exceptional guest service begins with how we care for our associates. That's The JW Treatment™. In becoming part of JW Marriott, you align with a portfolio of brands under Marriott International.

Be where you can perform at your best, discover your purpose, belong to an incredible global team, and become the best version of yourself.

  • Guest Reception Specialist

    1 week ago

    Redmond, Washington, United States The Original Pancake House Full time

    Guest Reception Specialist at The Original Pancake HouseWe are on the lookout for a dedicated Guest Reception Specialist to become a part of our team at The Original Pancake House. In this role, you will be responsible for greeting patrons, guiding them to their seats, and ensuring they enjoy a memorable dining experience.If you possess a warm personality...

  • Guest Services Manager

    1 week ago

    Redmond, Washington, United States CSM Corporation Full time

    Front Desk SupervisorCompany Overview: CSM Corporation is looking for a committed Front Desk Supervisor to enhance our guest services and ensure outstanding visitor experiences.Manage front desk functions, including assisting patrons with check-in/out processes and handling reservationsLead team members to uphold exceptional standards of service, guest...

  • Guest Services Manager

    2 weeks ago

    Redmond, Washington, United States CSM Corporation Full time

    Front Desk SupervisorCompany Overview: CSM Corporation is in search of a committed Front Desk Supervisor to enhance our guest service operations and deliver outstanding visitor experiences.Manage front desk activities, which include assisting patrons with check-in/out procedures and handling reservationsLead team members to ensure excellence in service...

  • Guest Services Manager

    1 week ago

    Redmond, Washington, United States CSM Corporation Full time

    Front Desk SupervisorCompany Overview: CSM Corporation is in search of a committed Front Desk Supervisor to enhance our guest service operations and deliver outstanding experiences.Manage front desk activities, ensuring efficient check-in/out processes and reservation handlingLead the front desk team to uphold exceptional quality standards, guest...

  • Guest Services Representative

    1 week ago

    Redmond, Washington, United States CSM Corporation Full time

    Job OverviewAs a Guest Services Representative at CSM Corporation, you will play a vital role in ensuring a welcoming and efficient experience for our guests. Your primary responsibility will be to provide exceptional service and support to visitors, addressing their needs with professionalism and courtesy.Compensation and BenefitsFull-Time Associates are...

  • Guest Service Support Expert

    1 week ago

    Redmond, Washington, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Marriott International, Inc. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and support to our guests.Key ResponsibilitiesProvide prompt and courteous service to guests, responding to...

  • Guest Service Support Expert

    3 days ago

    Redmond, Washington, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Marriott International Inc. As a key member of our food and beverage operations, you will play a critical role in ensuring seamless service delivery to our guests.Key ResponsibilitiesProvide exceptional customer service and support to guests,...

  • Guest Service Support Expert

    1 week ago

    Redmond, Washington, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Marriott International, Inc. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and support to our guests.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their...

  • Evening Guest Services Coordinator

    2 weeks ago

    Redmond, Washington, United States iQon Hospitality Full time

    Position Overview:We are seeking a dedicated and personable Guest Service Representative to enhance the guest experience at iQon Hospitality. This role is vital in ensuring that our guests enjoy a pleasant and memorable stay during their time with us.Core Responsibilities:Manage guest reservations and efficiently conduct check-in and check-out processes...

  • Evening Guest Services Coordinator

    1 week ago

    Redmond, Washington, United States iQon Hospitality Full time

    Position Overview:We are seeking a dedicated and professional Night Audit Guest Service Representative to enhance our guest experience at iQon Hospitality. This role is essential in ensuring that our guests enjoy a seamless and pleasant stay during their time with us.Primary Duties:Manage guest reservations and execute check-in and check-out processes using...

  • Evening Guest Services Coordinator

    1 week ago

    Redmond, Washington, United States iQon Hospitality Full time

    About iQon Hospitality:At iQon Hospitality, we are committed to delivering outstanding service and creating memorable experiences for our guests. We are seeking a dedicated and personable Night Audit Guest Service Representative to enhance our team.Key Responsibilities:Manage bookings and execute check-in and check-out processes utilizing our digital...

  • Fitness and Spa Guest Services Associate

    1 week ago

    Redmond, Washington, United States Hoamco Full time

    Wellness Center Receptionist HOAMCO is seeking a dedicated Wellness Center Receptionist to join our team. The ideal candidate should possess a background in customer relations, proficient computer skills, and a genuine enthusiasm for health and wellness. Both full-time and part-time roles are available. Key responsibilities include welcoming guests,...

  • Security Specialist

    5 days ago

    Redmond, Washington, United States Target Full time

    About TargetTarget is a Fortune 50 company with a global presence, employing over 400,000 team members worldwide. As a leading retailer, we prioritize relationships, fuel talent growth, and succeed as one team. Our purpose is rooted in caring for our communities, investing in the places we live and work, and delivering a shopping experience that meets the...

  • Food Service Specialist

    2 weeks ago

    Redmond, Washington, United States Kizuki Ramen Full time

    Position OverviewPay Range: $21-$24 per hourKizuki Ramen is a community-focused establishment, dedicated to providing an authentic Japanese dining experience. We are currently looking for both part-time and full-time Dining Room Attendants. As a vital part of our team, you will serve as the link between our guests and the Kizuki experience, ensuring that...

  • Culinary Services Specialist

    2 weeks ago

    Redmond, Washington, United States Space Exploration Technologies Corporation Full time

    Position Overview:At Space Exploration Technologies Corporation, we are utilizing our expertise in advanced technology to enhance our food service operations.Role Responsibilities:The Food Services Associate will play a vital role in ensuring the delivery of high-quality dining experiences. This position involves:Providing exceptional customer service to all...

  • Public Relations Specialist

    2 weeks ago

    Redmond, Washington, United States Talent Software Services Full time

    Job Overview: Talent Software Services is seeking a skilled Communications Specialist for a contract role. This position offers an excellent opportunity to contribute to strategic communication initiatives.Role Responsibilities: The Communications Specialist will be responsible for:1. Developing and implementing communication strategies that align with...

  • Event Management Specialist

    2 weeks ago

    Redmond, Washington, United States Collabera Full time

    Home Search Jobs Job Description Event Management Specialist Contract Type: Temporary Location: Redmond, Washington, US Compensation: $28.00 Per Hour Job Overview:As an Event Management Specialist, you will be responsible for ensuring that the Executive Briefing Center is always prepared for client engagements. Your role will involve setting up briefing...

  • Waste Management Specialist

    1 day ago

    Redmond, Washington, United States Ally Waste Services Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Waste Management Specialist to join our team at Ally Waste Services. As a key member of our team, you will be responsible for collecting trash and recyclables from apartment doorsteps and transporting them to the dumpster.ResponsibilitiesCollect and transport trash and recyclables from...

  • Facility Sanitation Specialist

    2 weeks ago

    Redmond, Washington, United States Kelly Services, Inc. Full time

    Company: Kelly Services, IncPosition Overview:As a Facility Sanitation Specialist at Kelly Services, Inc, you will play a crucial role in ensuring the cleanliness and hygiene of our operational environment. Your responsibilities will include:General Cleaning: Conduct thorough housekeeping and sanitation tasks throughout the facility to uphold Good...

  • Project Management Specialist

    2 weeks ago

    Redmond, Washington, United States TALENT Software Services Full time

    Are you a skilled Project Management Specialist looking to enhance your career? Talent Software Services is excited to present an opportunity for a dedicated individual to join our client as a Project Coordinator.Key Responsibilities:Act as the primary liaison for all JIRA, SMP, and mailbox intake operations.Participate in all planning and stand-up meetings...