Customer Service Representative

2 days ago


Freeport, Maine, United States Norway Bancorp Full time
About the Role

We are seeking a talented and customer-focused individual to join our team as a Customer Relations Representative at our branch in Freeport.

Key Responsibilities
  • Identify opportunities to develop customer relationships and deliver friendly and efficient customer service during daily bank transactions.
  • Actively promote our various business lines with the goal of growing our customer base.
  • Provide exceptional customer experiences and build strong relationships with clients.
Requirements
  • High school diploma or equivalent work experience.
  • Previous cash-handling experience preferred.
  • Excellent internal and external customer service skills, with a knack for building relationships.
  • Basic computer system knowledge to navigate our systems.
  • Self-motivated and driven individuals who thrive in a team environment.
  • Availability on Saturday mornings is necessary.
  • Willingness to travel in between branches.
What We Offer
  • 120 hours of paid time off per year.
  • 56 hours of paid sick time per year.
  • 11 paid holidays.
  • Top-tier full insurance benefits.
  • 401K with exceptional employer contributions.
  • A hands-on team that is committed to the growth and success of our employees.
Working Conditions

The physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.

Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.

Norway Savings Bank is an Equal Opportunity Employer.



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