Front Desk Agent
4 weeks ago
As a Front Desk Agent at Residence Inn Houston Downtown/Convention Center, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests. This includes greeting and registering guests, handling room reservations, and resolving any issues that may arise during their stay.
Responsibilities- Guest Service: Provide warm and welcoming service to all guests, responding to their needs and requests in a timely and professional manner.
- Room Reservations: Manage room reservations, including checking guests in and out, and handling any changes or cancellations.
- Problem-Solving: Anticipate and resolve any issues that may arise during a guest's stay, ensuring their experience is positive and memorable.
- Communication: Maintain effective communication with fellow associates and other departments within the hotel, ensuring seamless service delivery.
- Knowledge and Skills: Possess a strong knowledge of hotel operations, including room types, rates, and policies. Demonstrate excellent communication and problem-solving skills, with the ability to work well under pressure.
- Education: High school diploma or equivalent required; college coursework in a related field helpful.
- Experience: Experience in a hotel or related field preferred.
- Skills: Possess a positive and upbeat personality, with excellent communication and problem-solving skills.
As a Front Desk Agent at Residence Inn Houston Downtown/Convention Center, you will enjoy a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
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Front Desk Agent
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Front Desk Representative
1 month ago
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Front Desk Representative
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Houston, Texas, United States Pyramid Global Hospitality Full timeAbout the RoleWe are seeking a highly motivated and engaging Front Desk Agent to join our team at Hyatt Regency Houston West. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key Responsibilities* Provide warm and...
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Front Desk Representative
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Houston, Texas, United States Marriott Full timeUnlock Your Potential at Marriott HotelsAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Front Desk Agent to join our team!As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience. With over 6,000 properties globally, Marriott...
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