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Account Representative
2 months ago
We are seeking a highly skilled and detail-oriented Account Representative to join our team at Hackensack Meridian Health. As a key member of our revenue cycle team, you will play a critical role in ensuring the accuracy and completeness of all submissions for maximum reimbursement.
Responsibilities- Liaise with patients to address billing inquiries and provide exceptional customer service.
- Advocate for patients when claims are not paid properly and work to resolve issues in a timely manner.
- Manage insurance plans and ensure that all necessary authorizations and referrals are obtained.
- Provide billing education to staff and providers to ensure accurate and efficient processing of claims.
- Review denials and communicate with insurance companies to resolve issues.
- Run and review revenue cycle reports to identify trends and areas for improvement.
- Communicate effectively with co-workers, insurance companies, management, and physician office staff.
- Accurately record all transactions and maintain accurate records.
- High school diploma or equivalent required.
- Prior billing experience and knowledge of ICD-10 and CPT codes.
- Ability to work in a fast-paced environment and meet deadlines.
- Excellent communication and customer service skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
