Banking Center Relationship Manager

4 weeks ago


New York, New York, United States Webster Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Relationship Banker I. In this role, you will provide exceptional service to our Banking Center customers, assist in achieving sales, service, and operation goals, and process customer-related financial transactions in accordance with bank regulations and guidelines.

Key Responsibilities
  • Respond to customer needs in a timely and accurate manner, utilizing available resources and tools.
  • Evaluate customer needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
  • Perform routine teller transactions, such as deposits, withdrawals, check cashing, and loan payments.
  • Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center growth and profitability objectives.
  • Meet/exceed individual and team goals in sales, service, and operations, while maintaining compliance with Federal and State regulations, as well as bank policies and procedures.
Requirements
  • High school diploma/GED required; Associate's or Bachelor's degree preferred.
  • 2-3 years of customer service and needs-based banking sales experience preferred.
  • Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours, with potential travel to alternate Banking Centers.
  • Self-starter and highly motivated individual with strong customer service skills and ability to support teamwork.
  • Working knowledge of all products and services, with ability to keep current with systems used for branch transaction processing.
What We Offer

As a Relationship Banker I, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary range of $19.50 to $23.00 USD per hour, plus eligibility for incentive compensation. We are an equal opportunity employer and welcome applications from all qualified candidates.



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